Carey Reynolds
Twin Falls,ID
Summary
Accomplished Sales Professional with over 10 years of experience in driving revenue growth and exceeding performance goals. Expertise in consultative selling, business development, and client retention. Strong leader skilled in coaching and motivating teams to achieve high standards of accountability and performance while delivering tailored solutions to meet customer needs.
Overview
8
8
years of professional experience
Work History
Business Account Manager
Verizon
Twin Falls, Idaho
10.2024 - Current
- Drive customer satisfaction by expanding product offerings and services
- Consistently surpass sales targets through strategic outreach and relationship management
- Enhance revenue streams by identifying and implementing customer-centric solutions
- Developed and maintained strong relationships with clients to ensure customer satisfaction.
- Used CRM database to track referral and appointment data.
- Managed a portfolio of accounts by providing personalized service and maintaining accurate records of all interactions.
- Participated in trade shows and other networking events in order to generate leads.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
General Manager
Verizon
Meridian, Idaho
08.2022 - 10.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed daily operations to enhance customer satisfaction and service quality.
- Monitored financial performance to identify cost-saving opportunities and revenue growth strategies.
- Developed service and sales strategies that strengthened customer retention and increased revenue.
- Coached and trained team to enhance performance through regular feedback sessions.
- Collaborated with cross-functional teams to align business objectives and initiatives.
- Monitored key performance indicators to assess operational effectiveness.
- Analyzed existing processes for effectiveness and developed new systems to enhance overall productivity levels.
Assistant Store Manager
Verizon
Boise, ID
01.2019 - 08.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Led team meetings to communicate updates and foster a positive work environment.
- Delegated assignments based on team strengths to optimize floor coverage and service levels
- Collaborated with management to develop promotional strategies and sales initiatives.
- Implemented visual merchandising standards to optimize product displays.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
Bachelors - Business
University of Idaho
Moscow, ID05-2014
Skills
- Client management
- Account oversight
- Sales projections
- Market expansion
- Agreement negotiation
- Team collaboration
- Team leadership
- Time management
- Results-oriented mindset
- Sales tracking
- Lead identification and generation
- CRM tools utilization
- Effective communication
- Relationship management
- Cross-selling
- Salesforce software
Timeline
Business Account Manager
Verizon
10.2024 - Current
General Manager
Verizon
08.2022 - 10.2024
Assistant Store Manager
Verizon
01.2019 - 08.2022
Bachelors - Business
University of Idaho