Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Carey Birchfield

Yantis,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Shelton General Store TX

Self Employed
11.2016 - 01.2023
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Leveraged social media and brand marketing to achieve or surpass sales
  • Rotated merchandise and displays to feature new products and promotions.
  • Prepared annual budgets with controls to prevent overages.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Established foundational processes for business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.

USPS Rural Carrier

USPS
Tyler, TX
08.2007 - 02.2013
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Organized mail ahead of delivery runs for correct routing.
  • Sorted mail according to order of address appearance for easy access in field.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Handled accurate cash payments for postage and incurred fees.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Collected mail from post office boxes and distributed goods to correct addresses.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Delivered mail along established route in rural areas.
  • Distributed items on time and to correct locations for punctual, professional mail services.

Military Police

US Army
Fort Eustis, VA
07.2005 - 07.2007
  • Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.
  • Documented and organized security information accurately and efficiently.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Created and implemented security protocols and procedures to safeguard personnel and property.
  • Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Operated and maintained armored vehicles.
  • Secured and protected military property, assets, and personnel.
  • Engaged targets in low-light conditions with night vision equipment.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Managed weapon handling, delivery and shipping systems.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Maintained required level of proficiency in use of firearms.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.

Education

High School Diploma -

Hardin Jefferson High School
Sour Lake, TX
05.2004

Skills

  • Compliance Requirements
  • Inventory Rationalization
  • Operational Efficiency
  • Product Analysis
  • Store Layouts
  • Accounting Records
  • Delivery Schedules
  • Strategic Decision-Making
  • Motivational Leadership
  • Store Oversight
  • Customer Satisfaction
  • Operational Standards
  • Customer Engagement

Timeline

Shelton General Store TX

Self Employed
11.2016 - 01.2023

USPS Rural Carrier

USPS
08.2007 - 02.2013

Military Police

US Army
07.2005 - 07.2007

High School Diploma -

Hardin Jefferson High School

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Carey Birchfield