Performed background, reference and credit checks as part of screening process of prospective tenants.
Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
Kept meticulous records of correspondence between management and tenants.
Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
Senior Trac Coordinator
Argenvans Worldwide
01.2018 - 01.2021
Coordinated, processed and achieved the most ecient export and import logistics and operational process
Permanent and timely cared of customers Spanish and English speaking, from the beginning of service until its full realization, constantly informing about the status of their move
Proactively participated in meetings and helped create new practices
Prepared and analyzed the statistics of the business to get the best and most ecient logistic process for exports and imports
Coordinated logistics for air, sea and shipments around the world
Assisted the President of the company verifying the strict compliance of the requirements for the service to be materialize
International Move Coordinator
Lift Van International
01.2016 - 01.2018
Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
Corrected billings and issued debit and credit memos for customers to reconcile accounting.
Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
International Relations Coordinator/ Trac Coordinator
Mudanzas Internacionales Global, C.A
01.2013 - 01.2016
Expanded overseas business opportunities by conducting market research and identifying potential collaborations.
Developed comprehensive strategies for international relations by analyzing global trends and political developments.
Assisted in securing funding for various international programs through grant writing and partnership development efforts.
Managed crisis situations effectively through diplomatic negotiations, ensuring minimal impact on organization''s reputation.
Export Operations Analyst
Clover International C.A, Venezuela
01.2011 - 01.2013
Utilized logistics software to manage, monitor and track shipments from origin to destination.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Education
International Trade Bachelor -
Universidad Alejandro de Humboldt
Caracas
01.2016
Certicate of prociency in the General English language -