Cari Fowler

Oversaw family activities and needs My children are now older and more independent. I'm now looking for employment.

Sent IV Therapy and enteral bills to insurance monthly. Followed up with the insurance to ensure prompt, correct, payment. Filed appeals with insurance. Once claims were processed correctly then transferred bills to patient. Customer service for patient and insurance companies.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

Processed disability claims, provided customer service, requested and reviewed medical records, processed claims, and issued checks weekly. Batched files and entered information into their computer. Processed some student accident claims and indemnity claims.

Answered and transferred inbound calls to the correct departments, indexed medical claims in between calls. Later, moved off the phones to index and log medical claims full time. High accuracy rate received rewards and incentives for no errors and high volume of claims worked.

Customer service inbound calls. Made flight reservations, took payment, made changes to flight plans, issued refunds, checked on flight status, helped provide customers with the information they needed for their trip, recommended other options if we couldn't help them.