Carianne Stone
Delray Beach,FL
Summary
Hardworking and passionate about relationship building and retention. Organized, dependable, and life long learner. Dedicated to enhancing client experience by using service oriented behaviors, understanding customer needs and providing customized solutions to build loyalty.
Lover of all animals seeking position in a premier dog service environment with a personal service culture.
Overview
22
22
years of professional experience
Work History
Independent Personal Trainer
Self-employeed
01.2001 - Current
- Operated a personal training service focusing on women's health and overall wellbeing
- Provided professional fitness, lifestyle, and nutrition counseling to community members, teachers, OB/GYN patients and local clientele
- Generated individualized fitness programs, tailored specifically to meet each client's diverse needs
- Built long lasting relationships based on respect, communication, and trust.
HIPPOCRATES HEALTH INSTITUTE Fitness Instructor, Stretch Therapist, Nutritional, Coach
Lifestyle
06.2019 - 02.2020
- Conducted initial fitness/lifestyle consult with international clientele
- Created individual transformational fitness, recovery, and nutritional programs
- Developed and led group fitness and recovery classes, as well as, one on one personal training and assisted stretch sessions.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Maintained clean and organized workout environment to enhance overall fitness experience.
Therapist
MASSAGE ENVY Stretch
01.2015 - 01.2018
- Multiple time award-winner for most stretch sessions completed and retained on Long Island
- One on One assisted stretching sessions and education
- Developed and maintained relationships with referral sources to support continuity of care
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments
- Evaluation and assessment of individual client needs
- Training of on boarding stretch therapist
Key Leader
LULULEMON ATHLETICA
01.2014 - 01.2016
- Assisted the management in leading employees
- Responsible for delegating work across team members; provided clear, prompt, and constructive feedback
- Assisted costumers in to enhance overall experience and provided exceptional customer service
- Led community outreach
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines
- Developed professional relationships to improve retention of key customers
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Counted registers and cleaned and secured shop at end of shift
- Evaluated customer needs and feedback to drive product and service improvements
- Supported general day-to-day retail store operations
Personal Trainer
BLINK FITNESS
01.2013 - 01.2015
- Highest Performing Trainer, acquiring and retaining most new clients and memberships Provided expert fitness instruction, preparing and implementing comprehensive custom fitness programs to help each client set and reach measurable goals to improve overall health and wellbeing.
- Promoted safe and inclusive environment for club clients and members
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results
- Built lasting relationships based on compassion, trust, and respect,
Education
Vegan Lifestyle Coach and Educator -
Vegan ism - undefined
Main Street Vegan Academy
Skills
- Personal Training/Yoga/Nutrition
- Physiology Knowledge
- Program Design
- Employee Orientation
- Personal/Member Sales and Retention
- Relationship and Community Building
- Referral Management
- Customer Needs Assessments
- Creative Solutions
- Communication and Interpersonal Connection
- Cooperative Attitude
- Leadership and Coaching
- Life-Long Learner
Timeline
HIPPOCRATES HEALTH INSTITUTE Fitness Instructor, Stretch Therapist, Nutritional, Coach
Lifestyle
06.2019 - 02.2020
Therapist
MASSAGE ENVY Stretch
01.2015 - 01.2018
Key Leader
LULULEMON ATHLETICA
01.2014 - 01.2016
Personal Trainer
BLINK FITNESS
01.2013 - 01.2015
Independent Personal Trainer
Self-employeed
01.2001 - Current
Vegan Lifestyle Coach and Educator -
Vegan ism - undefined
Main Street Vegan Academy
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