Results-driven finance and operations professional with expertise in bookkeeping, reporting, customer and vendor management, and providing exceptional client services. Strong reconciliation skills and tax support to enhance process efficiency. Committed to maintaining accuracy and confidentiality while fostering collaboration across teams to optimize overall business operations.
Work History
Accounting Associate
8 Years 3 Months
Benedetti & Associates CPA, Inc. | 07.2018 - 2020
Serviced multiple clients' bookkeeping and tax preparation duties for a busy CPA Firm in a team environment (Personal and Business) as assigned by Management.
Prepared journal entries and adjusting journal entries for review as required to ensure accuracy in preparation of clients' Tax Returns (Individual, LLP, Corporate, S-Corp, Nonprofit)
Assisted with client bookkeeping and transaction coding using accounting software (Quickbooks Desktop, Quickbooks Online and MS Excel)
Organized financial records and supporting documents for tax and audit workpapers.
Communicated with clients to clarify missing information and resolve accounting issues as needed.
Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues while supporting daily firm accounting operations.
Assessed data and information to verify entry, calculation, and billing code accuracy.
Ensured adherence to GAAP standards by maintaining proper documentation supporting all financial transactions recorded in the general ledger.
Participated in professional development opportunities to enhance skills and stay current with industry trends, benefiting the company's overall financial management.
Contributed to successful completion of special projects as assigned by senior management or partners in the firm.
President/Business Manager
Pacific Coast Excavation, Inc. | 2012 - 2017
Directed company operations, aligning excavation projects with business goals and client expectations.
Oversaw project planning, budgeting, and resource allocation across multiple job sites.
Approved bids, contracts, and operational decisions to maintain profitable project delivery.
Led field and office teams, reinforcing safety standards and accountability.
Evaluated equipment needs, vendor relationships, and maintenance priorities to support productivity.
Maintained oversight of financial performance, ensuring efficient use of labor and materials.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Supported project management team for optimal performance.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Maintained P&L and shouldered corporate fiscal responsibility.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Coordinated payroll, accounts payable, and accounts receivable processes accurately.
Reviewed contracts, invoices, and purchase orders for compliance and accuracy.
Improved administrative workflows to strengthen recordkeeping and turnaround times.
Insurance Sales Agent
G.E. Capital Assurance Company/Harvest Life Insurance | 1995 - 1998
Presented insurance products and clarified coverage options for prospective clients, utilizing warm-leads provided by management.
Assessed customer needs to recommend suitable life, Health and supplemental policies.
Maintained client records and policy updates using CRM systems.
Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Developed strong relationships with clients through consistent communication and exceptional customer service.
Generated quotes and proposals for clients to match individual needs and processed insurance sales and claims.
Expanded client base by generating referrals from satisfied customers and networking within the community.
Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
Followed compliance guidelines when explaining policy terms, exclusions, and disclosures.
Prepared accurate applications and supporting documents for underwriting review.
Program & Outreach Coordinator
5 Years 7 Months
Knowing You Matter Nonprofit Organization | 10.2020 - 05.2026
Coordinated workshops and events to promote awareness of mental health and resources.
Developed outreach strategies to enhance community engagement and support program initiatives.
Collaborated with local organizations to establish partnerships for resource sharing and joint events.
Conducted presentations at Jr. High and High Schools in the surrounding communities of San Luis Obispo and Santa Barbara counties, showcasing our programs, educating students about self-care and how to reach out for mental health support.
Developed network relationships with industry professionals to enhance community awareness and promote services.
Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
Conducted outreach activities to engage local stakeholders in programs.
Established and maintained relationships with key supportive donors, business owners and individuals.
Supported credit analysis and underwriting reviews for agricultural and commercial loan portfolios.
Reviewed documentation for accuracy, compliance, and completeness before approval and booking.
Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
Education
Bachelor of Arts - Business Management
University of La Verne | La Verne, CA | 05-2004
Magna Cum Laude Graduate
Honor Roll 4.0 GPA
Associate of Arts - Business Administration/General Studies
College of The Sequoias | Visalia, CA | 06-1994
Graduated with Honors
High School Diploma
Alta Loma High School | Rancho Cucamonga, CA | 06-1985