Carient Jackson
Destrehan,LA
Summary
Knowledgeable human resources and operations professional with proven track record in optimizing operational efficiencies and driving team performance. Managed diverse teams and streamlined processes to enhance productivity. Demonstrated strategic planning and problem-solving abilities to consistently meet organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operational Manager
Amazon.com
01.2024 - Current
- Oversee daily operations and perform audits such as quality, facility, and safety.
- Plan shift durations and shift schedules based on projected volumes.
- Create rosters and job assignments to staff work areas based on workload.
- Execute projects predetermined by senior management by use of small group delegation.
- Track labor, employee engagements, and employee certificates for 200+ employees.
- Submit end of shift reports comparing planned metrics to actual metrics, including but not limited to productivity, quality, and safety.
Talent Acquisition (TA) Specialist
Zachry Group INC
01.2023 - 01.2024
- Sourced and evaluated qualifications, skills, and experience of candidates based on job requirements.
- Verified identification documents for compliance with federal, state, and company policies.
- Oversaw administration, comprehension, and attestation of required forms and policies such as I9, W4, LDR Ethics, and DOT requirements.
- Oversaw violation accountability and dispute resolution policies, processes, and procedures.
- Executed the hiring process.
- Trained, assisted, and audited new and existing employees.
- Administered and evaluated drug screenings.
- Communicated hiring status, labor demands, appointment schedules, and other pre-employment occurrences with the TA team.
Field Service Coordinator (Intern)
Louisiana Caterpillar
06.2022 - 01.2023
- Scheduled and oversaw maintenance, repair and installation activities for high profit machinery.
- Analyzed, updated, and organized machinery vital status reports.
- Initiated, scheduled, and executed invoices.
- Drew quotes/proformas for prospective customers.
- Communicated with clients and service providers to provide updates on work progress.
Project Management (Intern)
Performance Contractors
01.2021 - 05.2022
- Managed materials, inventory, and a professional welding team of 27 employees
- Assisted with creation of short-term weekly plans (project timeline).
- Served as a point of contact with customers.
- Identified and removed inefficiencies in the budget.
- Projected/estimated future costs of materials, labor, and miscellaneous.
Human Resource Coordinator
Brand Safway
09.2018 - 12.2019
- Conducted skills assessments on average 15 employees weekly
- Processed and hired an average of 25-30 employees daily
- Allocated laborers to contracted facilities as needed
- Communicated hiring process with employees by phone, and email
- Created, managed, and organized employee files
- W-4, Background checks and other, official records
Scaffold Lead Carpenter
Brand Safway
05.2017 - 08.2018
- Framed, erected, and demolished scaffolds
- Designated labor to employees based on physical capabilities
- Collected materials based on job
- Performed daily safety inspections of scaffolds
- Tied, hoisted, climbed
Education
High school diploma -
Forest Park High School
Bachelors of Business Administration - Management
Southeastern Louisiana University
12.2022
Skills
- Talent Acquisition & Retention
- Workplace Compliance Management
- Staff Scheduling & Coordination
- Employee Relations & Conflict Management
- Effective Communication
- Adaptability to Change
- Effective Time Management
- Microsoft Office Proficiency
- Client Engagement & Support
- Workforce Streamlining
- Budget Efficiency
Certification
- TWIC
- OSHA 30
- OSHA 10
- OSHA Basic Plus
Affiliations
- National Association of Black Accountants
- TRIO
- InterVarsity
Timeline
Operational Manager
Amazon.com
01.2024 - Current
Talent Acquisition (TA) Specialist
Zachry Group INC
01.2023 - 01.2024
Field Service Coordinator (Intern)
Louisiana Caterpillar
06.2022 - 01.2023
Project Management (Intern)
Performance Contractors
01.2021 - 05.2022
Human Resource Coordinator
Brand Safway
09.2018 - 12.2019
Scaffold Lead Carpenter
Brand Safway
05.2017 - 08.2018
High school diploma -
Forest Park High School
Bachelors of Business Administration - Management
Southeastern Louisiana University
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