Carin Geiman
Summerfield,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Five years of experience in rework process for CCAs with Cable and hardness knowledge, with 15 plus years in customer service and relations while driving and executing strategic plans, nurturing client relationships, and achieving targets through effective leadership and collaboration.
Overview
8
8
years of professional experience
Work History
Electronic Associate Specialist
Lockheed Martin, MFC
Ocala, FL
07.2019 - Current
- Enhanced team productivity by streamlining Rework processes.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to scope requirements.
- Optimized internal communication channels, fostering a collaborative work environment among team members.
- Managed team efforts with QE and ME in reduction of tags and improvement in production area.
- Knowledge of JSTD and IPCs
Customer Service and Data Entry Lead Rep
AT&T Communications
Ocala, FL
04.2016 - 07.2019
- Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
- Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
- Provided expert guidance on best practices for database management, contributing significant value-add to interdepartmental collaborations requiring specialized knowledge on specific systems or platforms.
- Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
Education
Bachelor of Science - Engineering Technology
DeVry University
Downers Grove, IL06.2026
GED -
Bell High School
Bell, FL05.2018
Skills
- Teamwork and Collaboration
- Customer Service
- Time Management
- Reliable and punctual
- Complex Problem-Solving
- Analytical and Critical Thinking
- Active Listening
- Dependable and Responsible
Timeline
Electronic Associate Specialist
Lockheed Martin, MFC
07.2019 - Current
Customer Service and Data Entry Lead Rep
AT&T Communications
04.2016 - 07.2019
Bachelor of Science - Engineering Technology
DeVry University
GED -
Bell High School