Carina Almonte
Elmwood Park,NJ
Summary
Dynamic and results-oriented, with a proven track record at Banana Republic Factory Store, I excel in fashion knowledge and styling expertise, significantly enhancing customer satisfaction and loyalty. Skilled in upselling and client relationship building, I consistently exceed sales goals through creative merchandising and exceptional service.
Overview
8
8
years of professional experience
Work History
Stylist Sales Associate
Banana Republic Factory Store
10.2020 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Embraced fashion and understood market trends to articulate in client interactions.
- Translated inspiration into action by solving customer styling needs.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Assisted with visual merchandising efforts during seasonal changeovers, creating fresh new looks that attracted customers'' attention.
- Managed inventory effectively, maintaining an organized stockroom, which led to improved efficiency during busy periods.
Sales Associate
New York & Company
03.2017 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma of French Language - French Language And Literature
Alliance Française
Paris, France03-1997
French (Certification in Practical French) - French Language And Literature
Alliance Française
Paris, France08-1996
Bachelor of Business Administration -
Pontificia Universidad Católica Madre Y Maestra
Santiago, Dominican Republic01-1996
High School Diploma -
Colegio Sagrado Corazón De Jesús
Santiago, Dominican Republic06-1991
Skills
- Brand representation
- Upselling strategies
- Client relationship building
- Friendly and helpful
- Team cooperation
- Attention to detail
- Cash register operation
- Strong communication and interpersonal skills
- Cash handling
- Sales and promotions
- Organization
- Creative thinking
- Customer service
- Exceeding customer expectations
- Honest and dependable
- Decision-making
- Meeting sales goals
- Engaging with diverse customers
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Detail-oriented
- Goal driven
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
German
Professional Working
Timeline
Stylist Sales Associate
Banana Republic Factory Store
10.2020 - Current
Sales Associate
New York & Company
03.2017 - 09.2020
Diploma of French Language - French Language And Literature
Alliance Française
French (Certification in Practical French) - French Language And Literature
Alliance Française
Bachelor of Business Administration -
Pontificia Universidad Católica Madre Y Maestra
High School Diploma -
Colegio Sagrado Corazón De Jesús
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