Carina Bolanos
Corona,CA
Summary
Professional Summary
Highly experienced and dedicated Dental Assistant, Treatment Coordinator, and Front Office Professional with over 10 years of comprehensive experience in both clinical and administrative dental operations. Extensive expertise in dental insurance verification, benefits eligibility, treatment coordination, claim submission, payment posting, insurance follow-up, appeals, and scheduling. Proficient in chairside assisting, obtaining high-quality digital dental radiographs efficiently, and supporting a wide range of dental procedures.
Bilingual in English and Spanish with exceptional communication, customer service, and problem-solving skills. Recognized for a strong work ethic, attention to detail, the ability to multitask in fast-paced environments, and a commitment to delivering outstanding patient care while ensuring efficient office operations. Adaptable, dependable, and eager to continuously learn new systems, technologies, and procedures to contribute to the success of the practice.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Front and back office Dental
Smile corona Dental
06.2021 - Current
- Assist the dentist with patient care, including taking great dental X-rays in a timely manner and preparing treatment areas.
- Verify dental insurance benefits and patient eligibility.
- Prepare and update patient charts with accurate clinical and insurance information.
- Submit dental claims and follow up on claim statuses to ensure timely processing.
- Communicate with insurance providers regarding claim inquiries and benefit details.
RDA
Alireza Fahrighi Dental
Costa Mesa, CA
02.2018 - 06.2021
- Office manager I do front and back office, assistant, treatment setups, ortho , endo, billing, claims setup, X-rays , impressions,, verification of eligibility, scheduling, data entry, I do it all in our office...
Dental Assistant
DR. K.S. PRASAD DDS
Ca
12.2010 - 10.2018
- Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation. verify and update patient information. Inform patients of dental office procedures and policy, arrange payment schedule with patients. prepare and mail billing statements. prepare claim forms for dental insurance arrange supporting documents for insurance claims. Assist dentist on all procedures and all set ups, dental X-rays, assist in ortho, endo ,perio surgery, implants, preventative and restorative treatment. in charge of scheduling, confirmation of all patient appointments, reminders of all precautions prior to treatment.
Activity director
DEL RIO CONVALESCENT CENTER
Bell Gardens, CA
07.2007 - 04.2010
- As a activity director, I organized programs and coordinate recreational activities for patients, therapeutic activities to help with different physical, mental or psychosocial needs.
HHA/CNA
EL ARCA
Los Angeles, CA
06.2004 - 04.2006
- Helped meet and take care of activities of daily life. Provided emotional support for patient and family members. Communicated with physicians regarding needs and concerns. Transportation to and from required physician appointments. Monitoring of vital signs, medication distribution, reactions and general state of health.
Education
Doctor of Dentistry - undefined
HHA/CNA,RDA,Activity Director - undefined
UEI College
Huntington Park, CA01.2010
undefined
East Los Angeles Occupational Center
Los Angeles, CA01.2004
Skills
Customer engagement
Denti-cal
Eligibility verification
Health insurance claim processing
Critical thinking
Computer literacy
Working with families
Care coordination
Microsoft Excel
Patient scheduling systems
Record keeping
Research
Dental insurance
CPR
Infection control
Medicaid health insurance
Oral Surgery
Dental receptionist
Phone communication
Closing sales leads
PracticeWeb
Attention to detail
Patient interaction
Microsoft Word
Administrative experience
Patient charting
Handling customer service requests
Medical records
HIPAA
Dental care
Patient counseling
Treatment planning support
Patient safety
Client interaction via phone calls
DentalXchange
Laboratory Experience
Deal closing
Health insurance policy knowledge
Managing patient records
Orthodontics
Easy Dental
Sterilization
X-rays
Interpersonal skills
Computer skills
Phone etiquette
Customer communication
Medical equipment operation
Assisting
Chair side
Office Management
Dental Assisting
Typing
Certification
- DA December 2010 to Present Dental assistant office manager
- Activity director June 2007 to Present Activities for all patients 200 bed facility
- HHA June 2007 to Present nursing, medication distribution, assisted in all daily activities
- CNA June 2007 to June 2008 Home health care
- Non-CDL Class C
- Driver's License
- CPR Certification
- Certified Dental Assistant
- Dental Radiology
- X-ray
Languages
English
Spanish
Bilingual
Additional Information
Authorized to work in the US for any employer
Timeline
Front and back office Dental
Smile corona Dental
06.2021 - Current
RDA
Alireza Fahrighi Dental
02.2018 - 06.2021
Dental Assistant
DR. K.S. PRASAD DDS
12.2010 - 10.2018
Activity director
DEL RIO CONVALESCENT CENTER
07.2007 - 04.2010
HHA/CNA
EL ARCA
06.2004 - 04.2006
Doctor of Dentistry - undefined
HHA/CNA,RDA,Activity Director - undefined
UEI College
undefined
East Los Angeles Occupational Center