Carina Villa
Santa Maria,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Dental Assistant with 9 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with numerous-hand procedures, setting up exam rooms, taking dental radiographs and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.
Overview
11
11
years of professional experience
Work History
Registered Dental Assistant
Community Health Centers Of The Central Coast
Nipomo, CA
05.2013 - Current
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Explained treatment procedures and instructed patients on home care guidelines.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, and apply braces.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Helped Dental assistants complete routine and advanced procedures by preparing patients and instruments for expected needs.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
- Prepared and positioned patients for procedures by, clipping dental napkins and placing patient safety devices.
- Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Assisted dentist in management of medical or dental emergencies. Record patient vitals and monitor until dentist walks into room.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Sterilized rooms and prepped equipment and instruments for 35 procedures daily.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Typed patient data into computer system using Dolphin and EHR software while following privacy laws and maintaining high level of accuracy.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Used dolphin management to document and maintain patient information and health background.
- Prepared patient X-rays and images by Dolphin Imagine for review by dentist.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Provided diagnostic information by exposing and developing radiographic studies.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Leadership Team Member
Rabobank
Santa Maria, CA
02.2011 - 05.2013
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Built strong relationships with customers through positive attitude and attentive response.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coordinated weekly meetings for internal and external groups.
- Initiated timely response to emails, voicemails and written correspondence.
- Molded team and embraced change to adapt within dynamic market.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Positioned as go-to person for up to 15 staff members, troubleshooting complex administrative and training issues promptly.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Managed and organized internal communication to hold staff accountable to priorities.
Education
Associate of Science - Dental
Allan Hancock College
Santa Maria, CA05.2012
Associate of Arts - General
Allan Hancock College
Santa Maria, CA06.2004
Skills
- Taking Medical and Dental Histories
- Dental Radiography
- Treatment Room Preparation
- Disinfection and Sterilization
- Supply Ordering
- Advising Patients
- Occlusal Registrations
- Postoperative Care Instructions
- Customer Service
- Cleaning and Sanitizing
- Patient Flow Management
- Relationship Building
- Treatment Planning
- Patient Care Standards
- Preliminary Impressions
- Teamwork and Collaboration
- Organization and Prioritization
- Medical Charting
- Oral Health Assessments
- Oral Hygiene Techniques
- Instrument Tray Preparation
- Inventory Management
- Advising and Educating Patients
- Detail-Oriented
- Emergency Dental Care
- Procedure Support
- Addressing Patient Inquiries
- Sealant Application
- Data Entry
- Fluoride Treatments
- Records Management
- Radiation Protection
- Autoclave Operation
- Scaling and Root Planing
- Restorative Materials
- Document Management
- Teeth Cleaning
- Patterson EagleSoft
- Appointment Scheduling
Languages
Spanish
Full Professional
Timeline
Registered Dental Assistant
Community Health Centers Of The Central Coast
05.2013 - Current
Leadership Team Member
Rabobank
02.2011 - 05.2013
Associate of Science - Dental
Allan Hancock College
Associate of Arts - General
Allan Hancock College