Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
Languages
4
4
years of post-secondary education
26
26
years of professional experience
Work History
Cashier and Sales Associate
PetSmart Retail Store
Eastvale, California
09.2025 - 06.2026
Transaction Processing: Accurately scanning items and processing payments using registers or POS systems.
Greeted customers, answered questions, and resolved issues with returns or exchanges to enhance customer satisfaction.
Financial Handling: Managing cash drawers, making changes, balancing the register at the end of shifts.
Verified coupons and loyalty cards at checkout, ensuring customers received applicable discounts and enhancing their shopping experience.
Maintained checkout areas, organized displays, and restocked merchandise to create a welcoming shopping environment.
Administered scheduled meals and fresh water based on dietary needs.
Retail Sales Associate and Call Operator
Target Retail Store
Seal Beach, California
02.2006 - 12.2008
Executed cross-sells and upsells tailored to customers’ interests and promotions, contributing to increased store revenue.
Proactively assisted customers on sales floor with questions, concerns, and item purchases, enhancing customer experience.
Maintained store organization and cleanliness during hours and after closing, ensuring a welcoming shopping environment.
Dog Trainer and Groomer
The Loved Dog Company
Santa Monica, California
06.2003 - 10.2006
Assisted with basic obedience training, teaching dogs to sit, stay, and come to enhance their socialization skills.
Facilitated positive interactions among dogs during playtime to promote healthy social behavior and reduce anxiety.
Engaged with pet owners professionally, addressing questions and concerns to strengthen owner-dog relationships.
Manager
Scoops
El Segundo Beach, California
12.2000 - 12.2004
Managed daily store operations to maintain cleanliness, organize workspace, and resolve customer complaints, ensuring smooth workflow and customer satisfaction.
Created and sourced unique ice cream menu by researching trends, experimenting with ingredients, and sourcing high-quality components.
Provided welcoming and friendly atmosphere for customers by answering questions about flavors and handling complaints.
Answered questions about flavors and handled complaints to ensure customer satisfaction.
Equipment Maintenance: Ensuring all equipment (ice-cream machines, freezers)