Summary
Work History
Education
Skills
Timeline
Generic

Annemarie Zych

Plantsville

Summary

Dynamic sales associate with a strong focus on customer service, teamwork, and relationship-building. Proven ability to deliver exceptional service and maintain organized environments.

I am an empty nester who enjoys taking college classes, volunteering, reading, cooking, and giving back to my community. have a thoroughI experience in customer service. I also have thorough experience in lab work as a chemist in Clairol.

Work History

Cashier/Customer Sales/Sales Associate

Big Y World Class Market
Cheshire
2016 - 2020
  • Provide world class, exemplary customer service
  • Scan and bag items efficiently according to each customer's unique shopping experience
  • Teamwork and team building
  • Inform customers on new sales, and everything new in the store
  • Maintain a clean and organized work environment
  • Hosting the checkout lines to let customers be aware of open registers
  • Processed customer transactions efficiently and accurately at the checkout.

Telemarketer

Quinnipiac University Polling Institute
Hamden
2012 - 2014
  • Conducted outbound calls to gather public opinion on various issues.
  • Engaged participants in conversations to collect survey responses effectively.
  • Recorded responses accurately using data collection software systems.
  • Explained polling process and importance to potential respondents clearly.
  • Maintained detailed logs of calls and survey participant interactions.
  • Adapted scripts based on feedback for enhanced engagement with respondents.
  • Developed relationships with customers to increase sales opportunities.
  • Provided product information, answered questions, and offered solutions to customer inquiries.

Chemist

Clairol
Stamford
1993 - 1996
  • Formulation of hair color products
  • Analyzed chemical compositions for safety and effectiveness.
  • Maintained laboratory equipment and ensured proper functionality.
  • Conducted experiments to develop new hair care products.
  • Performed quality control tests on raw materials and finished products.
  • Documented findings and maintained accurate lab records.
  • Collaborated with cross-functional teams on product formulation.

Volunteer

Animal Haven
New Haven
  • Assisted with daily animal care and feeding tasks at the shelter.
  • Engaged visitors and provided information about adoptable animals.
  • Maintained cleanliness and organization of animal living spaces.
  • Supported adoption events by setting up and managing supplies.
  • Collaborated with staff on animal enrichment activities and programs.

Education

Bachelor of Science - Master's in Biomedical Science

Quinnipiac University
Hamden, CT
06-2020

Bachelor of Science - Psychology

Trinity College
Hartford, CT
06-1991

Skills

  • Customer service
  • Transaction processing
  • Data collection
  • Product formulation
  • Quality control
  • Customer relationship management
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Time management
  • Adaptability to change
  • Organizational skills
  • Dependability and reliability
  • Receipt handling
  • Customer relations
  • Guest inquiries
  • Daily reporting
  • Clear communication
  • Empathy and patience
  • Credit and cash transactions
  • Refunds and exchanges

Timeline

Cashier/Customer Sales/Sales Associate

Big Y World Class Market
2016 - 2020

Telemarketer

Quinnipiac University Polling Institute
2012 - 2014

Chemist

Clairol
1993 - 1996

Volunteer

Animal Haven

Bachelor of Science - Master's in Biomedical Science

Quinnipiac University

Bachelor of Science - Psychology

Trinity College

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Annemarie Zych