Summary
Overview
Work History
Skills
Accolades
Timeline
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Carisa Ruiz

Carisa Ruiz

El Cajon,CA

Summary

I am an energetic and upbeat bartender with a natural ability to create a welcoming and lively atmosphere. Known for delivering excellent customer service, engaging with guests, and ensuring a positive experience. Thrive in fast-paced environments, maintaining focus and efficiency while handling multiple orders. Strong interpersonal skills and a positive attitude help build rapport with customers, making them feel valued and encouraging repeat business. A dependable team player who contributes to a dynamic bar environment. I hope to be a great addition to your team.

Overview

13
13
years of professional experience

Work History

Bartender

The Hills Pub
01.2024 - Current
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Reminding each guest of different specials throughout the week to bring them back
  • Implemented upselling strategies resulting in an increase in average check size

Recruiter

AMN Healthcare
01.2021 - Current
  • Engaged potential clients through calls, emails, texts, and social media
  • Maintained detailed records of travelers' schedules and credentialing deadlines to ensure timely re-booking and avoid delays
  • Set and exceeded daily, weekly, and monthly goals for calls and bookings
  • Managed 40 travelers on assignment, maintaining a re-book retention rate of 76% - 87% monthly
  • Highly organized with exceptional communication skills to maximize productivity

Bartender

Sycuan
01.2021 - 12.2023
  • Bull & Bourbon- Fine Dining
  • Pool- Retreat Bartender
  • Floating Bartender between Fine Dining, Pool, and Banquet serving
  • Hosting private parties for wine tasting and pairings
  • Adaptability to learning new cocktails menus at several different locations throughout the casino
  • Creating craft cocktails

Lead Bartender

BBQ House
01.2018 - 03.2021
  • Created multiple drink recipes for our cocktail menus
  • Help create new drink specials for the week
  • Trained all new hires on procedures and how to maximize our drink outputs according to rush hours
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Taking customers orders and capitalizing on opportunities to upsell

Manager

Big 5 Sporting Goods
06.2012 - 04.2015
  • Worked with cross-functional teams, including marketing, product development, and digital, to ensure the effective execution of design projects

Skills

  • Creating new enticing cocktails for the menu/specials
  • Engaging upbeat personality
  • Attending guests with quick and efficient service
  • High Volume experience (parties up to 400 guests)
  • Knowledge and ability to recommend spirits, wine, and beer
  • Experienced in managing teams of 10-30 people
  • Team player with an ambitious mindset
  • Strong problem-solving ability

Accolades

I have won multiple contests for selling "X" amount of cocktails and highest gross sales at BBQ House and The Hills Pub


AMN Healthcare - Won Q4 contest for most new business booked, Ranked #1 in Q1 for Most Net Weeks Booked among recruiters. Ranked in the top 20% for productivity for the quarter among all recruiters. As a Recruitment Specialist, received an award for top producer at 145% to goal. I was also able to represent my company at a convention with over 60k attendees in 2023.


Timeline

Bartender

The Hills Pub
01.2024 - Current

Recruiter

AMN Healthcare
01.2021 - Current

Bartender

Sycuan
01.2021 - 12.2023

Lead Bartender

BBQ House
01.2018 - 03.2021

Manager

Big 5 Sporting Goods
06.2012 - 04.2015

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Carisa Ruiz