CARISMA SMITH
Albany
Summary
Dynamic and dedicated team member at Albany State University Bookstore, excelling in customer service and cash handling. Proven ability to adapt to fast-paced environments while fostering teamwork and collaboration. Recognized for problem-solving skills and maintaining a positive atmosphere, consistently enhancing customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Albany State University Bookstore
10.2022 - Current
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Greeted customers and answered questions regarding products and promotions.
- Provided excellent customer service through solving problems and answering questions.
- Cash out purchases.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Volunteer at Football games for the University
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously.
- Maintained knowledge of company policies and procedures to promote productivity and safety.
Education
Health Science - Physical Therapy
Albany State University
Albany, GA, USHigh School Diploma -
East Laurens High School
Dublin GA05-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Collaboration and teamwork
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
- Team building
- Goal setting and achievement
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Money handling
- Creativity and innovation
- Computer skills
- Heavy lifting
- Training and mentoring
Timeline
Team Member
Albany State University Bookstore
10.2022 - Current
Health Science - Physical Therapy
Albany State University
High School Diploma -
East Laurens High School