Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Dinka Milijkovic
Scott Caslow
Shirley Davis
References
Timeline
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Carissa Cowan

Des Moines,IA

Summary

Looking to obtain a position where I can utilize the skills I have learned while continuing to expand my knowledge of the trade. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious and focused. Always ready to learn.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmaceutical Tech (Lead)

Wal-Mart
12.2022 - Current
  • Train and educate new technicians in their daily routines
  • Set up store displays for events
  • Monitor prescription inventory and drug supply
  • Communicate with prescribers to correct prescriptions
  • Navigate the insurance networks to apply costs for prescriptions accurately
  • Keep current of state and federal laws
  • Manage the orders received to ensure they are stocked correctly and efficiently
  • Provide excellent customer service by answering questions and handing customer issues effectively and swiftly
  • Assist the Pharmacist with their duties creating a harmonious atmosphere.

Pharmacy Technician

OptumRx
Orlando, FL
09.2019 - 12.2022
  • Preparing prescriptions to be packaged and shipped to patients upon verification.
  • Knowledge and use of Kirby automated dispensing machinery.
  • Knowledge, use and training of bottle opening and dispensing machinery

Pharmacy Technician

Orlando Regional Medical Center
Orlando, FL
01.2019 - 09.2019
  • Triage phone calls, forwarding to pharmacist if necessary.
  • Omnicell issues; Omnicell restocks.Troubleshooting
  • Preparing and delivering medication orders to various units throughout hospital.
  • Sterile IV bag compounding practicing aseptic technique; Non-sterile oral medication compounding.
  • Compounding medications
  • Managing and putting away pharmacy inventory

Pharmaceutical Tech

Wal-Mart
01.2013 - 01.2016
  • Organized when handling problems while communicating efficiently
  • Monitor prescription inventory and drug supply
  • Continued Education and studied medical terms, abbreviations and pharmacy calculations
  • Decipher and input prescriptions accurately
  • Keep current of state and federal laws
  • Navigate the insurance networks to apply costs for prescriptions accurately
  • Receive orders an ensure they are stocked correctly and efficiently
  • Assist customers with their prescriptions in a professional caring manner
  • Listen to complaints and assist the Pharmacist with troubleshooting issues.

Pharmacy Cashier

Wal-Mart
12.2012 - 01.2013
  • Assist customers with their transactions and confirmed customer data
  • Provide customer service with a friendly and professional demeanor
  • Maintain and balance my cash drawer at the beginning and end of each shift
  • Answer calls and took in orders to assist the Pharmacy
  • Help with stocking of shelves and organizing orders.

Deli Sales Associate

Wal-Mart
08.2011 - 12.2012
  • Prep and serve food according to food safety laws, OSHA Guidelines
  • Order and maintain stock to have an accurate inventory log
  • Serve customers and work in a fast-paced environment productively and efficiently.

Education

High School Diploma -

Theodore Roosevelt High School
06.2001

Skills

  • Technical Problem Solving
  • Continuous Deployment
  • Quality Assurance Processes
  • Teamwork and Collaboration
  • Excellent Communication
  • Goal Setting
  • Analytical Thinking
  • Creative Problem-Solving
  • Continuous Improvement
  • Time Management
  • Interpersonal Communication
  • Analytical Skills
  • Attention to Detail
  • Organizational Skills
  • Relationship Building

Accomplishments

  • Received the Sam Award Pin for Service Always Matters in 2015
  • 43 hours of CE (Continuing Education) with Pharmacy Technician Letters
  • Lead Volunteer with Heart Connection Cancer Camp for 4 consecutive Summers

Certification

  • Iowa Board of Pharmacy certified
  • Florida Board of Pharmacy certified
  • NHA/ExCPT Certification

Dinka Milijkovic

  • Letter of recommendation

Scott Caslow

  • Letter of recommendation

Shirley Davis

  • Letter of recommendation

References

References available upon request.

Timeline

Pharmaceutical Tech (Lead)

Wal-Mart
12.2022 - Current

Pharmacy Technician

OptumRx
09.2019 - 12.2022

Pharmacy Technician

Orlando Regional Medical Center
01.2019 - 09.2019

Pharmaceutical Tech

Wal-Mart
01.2013 - 01.2016

Pharmacy Cashier

Wal-Mart
12.2012 - 01.2013

Deli Sales Associate

Wal-Mart
08.2011 - 12.2012

High School Diploma -

Theodore Roosevelt High School

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Carissa Cowan