Carissa Negron
Wesley Chapel,FL
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Assistant Store Manager
Panera Bread
08.2016 - 04.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
Beverage Cart Attendant
Silverado Golf & Country Club
03.2015 - 07.2016
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
Education
Bachelor of Science - Integrative Animal Biology
University of South Florida
Tampa, FL12.2022
Skills
- Attention to Detail
- Customer Experience
- Inventory Control
- Time Management
- Problem Resolution
- Teamwork and Communication
- Interpersonal Skills
Timeline
Shift Supervisor
Starbucks
04.2022 - Current
Assistant Store Manager
Panera Bread
08.2016 - 04.2022
Beverage Cart Attendant
Silverado Golf & Country Club
03.2015 - 07.2016
Bachelor of Science - Integrative Animal Biology
University of South Florida
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