Professional Summary
Overview
Work History
Education
Skills
Timeline

Carissa Parker

Martha’s Daycare
Pendleton
11
years of professional experience

Empathetic professional with strong problem-solving and time management skills. Experienced in providing compassionate care, creating engaging environments, and enhancing client well-being.

Work History

Babysitter

3 Months
Martha’s Daycare | 11.2024 - 02.2025
  • Supervised children in a safe and engaging environment.
  • Developed and implemented age-appropriate activities to enhance learning.
  • Communicated effectively with parents regarding child progress and needs.
  • Assisted in maintaining cleanliness and organization of daycare facilities.
  • Monitored children's behavior, encouraging positive interactions and conflict resolution.
  • Adapted routines to accommodate individual children's needs and preferences.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Cook

2 Months
Oxford Inn | 09.2024 - 11.2024

Caregiver

4 Months
Family Resource Home Care | 05.2024 - 09.2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medication according to prescribed schedules, maintaining compliance with health guidelines.
  • Developed and maintained strong relationships with clients and families, enhancing overall care experience.
  • Monitored client health status, reporting changes to healthcare professionals promptly.
  • Implemented care plans effectively, adapting approaches based on individual client needs.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Cashier Team Lead

1 Year 4 Months
Ace Hardware | 08.2022 - 12.2023
  • Supervised daily cash register operations ensuring accurate transactions and exceptional customer service.
  • Trained new cashiers on company policies, procedures, and best practices for efficient service delivery.
  • Assisted in inventory management by tracking stock levels and coordinating restocking efforts.
  • Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
  • Coordinated schedules for cashier staff, optimizing coverage during peak hours to maintain efficiency.
  • Developed training materials to enhance cashier skills and improve service consistency across the team.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Trained team members on cash register operation and cash handling.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Sales Manager

11 Months
Napa Auto | 07.2021 - 06.2022
  • Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed market trends and competitor activities to identify opportunities for product expansion.
  • Trained and mentored sales team members, fostering a collaborative environment focused on achieving targets.
  • Established strong relationships with clients, ensuring exceptional customer service and retention rates.
  • Utilized CRM software to track sales performance, manage leads, and optimize follow-up processes.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Final Finisher

2 Months
Keystone RV | 02.2020 - 04.2020
  • Operated various finishing tools to ensure high-quality product standards.
  • Inspected finished products for defects and ensured compliance with specifications.
  • Collaborated with team members to streamline finishing processes and enhance efficiency.
  • Maintained clean and organized work area to promote safety and productivity.
  • Assisted in training new employees on finishing techniques and safety protocols.

Cook

2 Months
McDonald's | 12.2019 - 02.2020
  • Prepared menu items according to standardized recipes and procedures.
  • Maintained cleanliness and organization of kitchen workstations and dining areas.
  • Operated kitchen equipment, ensuring safety and compliance with health regulations.
  • Collaborated with team members to ensure timely food preparation and service.
  • Resolved customer complaints with professionalism, enhancing overall satisfaction experience.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Sales Associate/cashier

1 Year 5 Months
Rite Aid | 03.2018 - 08.2019
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems for efficient transaction processing and customer service.
  • Maintained inventory levels through restocking and organization of merchandise displays.
  • Collaborated with team members to achieve store sales targets and improve customer satisfaction.

Security Officer

2 Years 2 Months
G4S Secure Solutions | 09.2016 - 11.2018
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted routine patrols to identify and address potential security risks.
  • Responded promptly to incidents, ensuring swift resolution and minimal disruption.
  • Prepared detailed reports on daily activities, incidents, and safety compliance measures.
  • Trained new security personnel on protocols, procedures, and emergency response plans.
  • Maintained surveillance equipment functionality through regular checks and maintenance routines.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Gas Station Attendant

4 Months
Astro Chevron | 08.2017 - 12.2017
  • Operated fuel dispensers and ensured compliance with safety protocols.
  • Assisted customers with inquiries and provided exceptional service at the cashier station.
  • Monitored inventory levels and restocked merchandise to maintain optimal supply.
  • Processed transactions quickly and accurately, enhancing customer satisfaction.
  • Collaborated with team members to maintain cleanliness and organization of the store.
  • Implemented efficient cash handling procedures, reducing discrepancies during shifts.

Cashier

2 Years 2 Months
Dairy Queen Grill & Chill | 05.2014 - 07.2016
  • Processed customer transactions efficiently, ensuring accurate cash handling.
  • Assisted in maintaining cleanliness and organization of work area to enhance customer experience.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed inventory restocking and product displays, contributing to optimal store presentation.

Education

High School Diploma

Whatonka High School | The Dalles, OR | 07.2016

Skills

Patience and empathy
Problem-solving
Time management
Strong work ethic
Following directions
Maintaining safe environment
Attention to detail
Conflict resolution
Active listening
Multitasking and organization
Clear communication
Creative problem solving
Positive reinforcement
Reliable transportation
Follows directions
Positive and professional
Multitasking
Excellent communication
Team building

Timeline

Babysitter

Martha’s Daycare
11.2024 - 02.2025Read More

Cook

Oxford Inn
09.2024 - 11.2024Read More

Caregiver

Family Resource Home Care
05.2024 - 09.2024Read More

Cashier Team Lead

Ace Hardware
08.2022 - 12.2023Read More

Sales Manager

Napa Auto
07.2021 - 06.2022Read More

Final Finisher

Keystone RV
02.2020 - 04.2020Read More

Cook

McDonald's
12.2019 - 02.2020Read More

Sales Associate/cashier

Rite Aid
03.2018 - 08.2019Read More

Gas Station Attendant

Astro Chevron
08.2017 - 12.2017Read More

Security Officer

G4S Secure Solutions
09.2016 - 11.2018Read More

Cashier

Dairy Queen Grill & Chill
05.2014 - 07.2016Read More

Whatonka High School

High School Diploma
Read More
Carissa Parker