Carissa Priest
Elyria
Summary
Dynamic professional with a strong background in bartending and office assistance. Skilled in problem-solving, time management, and staff training. Committed to enhancing customer experiences and operational efficiency in diverse environments.
Overview
10
10
years of professional experience
2011
2011
years of post-secondary education
Work History
Bartender
Dirty Donkey Grill and Tavern
Elyria
05.2022 - Current
- Prepared and served a variety of beverages to customers at a fast-paced tavern.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Assisted in training new bartenders on drink recipes and customer service techniques.
- Managed inventory by restocking supplies and tracking usage regularly.
Office Assistant
Westlake Eye Center
Westlake
10.2019 - 03.2020
- Managed patient schedules and appointments efficiently for smooth office operations.
- Greeted patients warmly, ensuring a welcoming environment in the clinic.
- Assisted with insurance verification and billing inquiries for patient accounts.
- Organized and maintained patient records to ensure data accuracy and confidentiality.
- Coordinated communications between patients and eye care professionals effectively.
- Handled incoming calls promptly, addressing inquiries or directing to appropriate staff.
- Processed patient forms and documentation accurately at the front desk area.
- Maintained an organized filing system of paper documents and electronic files.
- Processed billing statements for customer accounts efficiently and accurately.
- Managed collections for overdue accounts using established protocols and systems.
- Maintained comprehensive records of payment agreements and customer interactions.
Bartender
Quaker Steak and Lube
Sheffield Lake
05.2016 - 09.2019
- Prepared and served a variety of beverages to customers at a fast-paced tavern.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Assisted in training new bartenders on drink recipes and customer service techniques.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Keystone High School
Lagrange , OhSkills
- Beverage preparation
- Cocktail mixing
- Inventory management
- Staff training
- Customer service
- Conflict resolution
- Effective communication
- Attention to detail
- Work under pressure
- Problem solving
- Insurance verification
- Payment processing
- Data entry accuracy
- Customer relationship management
- Record keeping
- Time management
Timeline
Bartender
Dirty Donkey Grill and Tavern
05.2022 - Current
Office Assistant
Westlake Eye Center
10.2019 - 03.2020
Bartender
Quaker Steak and Lube
05.2016 - 09.2019
Keystone High School