Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Carissa Ramos

New Braunfels,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Vans
Lubbock, Texas
11.2023 - 06.2024
  • Organized and showcased new merchandise through attractive signage and displays, resulting in increased customer purchases and efficient clearance of excess inventory.
  • Utilized sales performance metrics tracking to identify market trends.
  • Demonstrated product features and benefits for customers' needs.
  • Provided guidance and recommendations to customers regarding product selection, size, and style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.

Vet Tech

Animal Hospital of Lubbock
Lubbock, Texas
12.2022 - 07.2023
  • Check the condition of an animal and observe its behavior
  • Administer first aid to injured animals
  • Groom animals such as bathing, brushing, cutting hair, and trimming nails
  • Restrain animals during exams and procedures
  • Prep animals and equipment for surgery
  • Create and maintain animal case histories
  • Perform diagnostic testing like taking x-rays, laboratory tests, blood counts, and more.

Sales Associate

H&M
Lubbock, Texas
07.2021 - 10.2022
  • Liaised between customers and management, maintaining documentation of interactions and follow-up concerns
  • Followed checklist to complete retail store opening and closing activities
  • Introduced promotions and sale opportunities, enticing customers
  • Promoted visual presentation standards by keeping store replenished
  • Operated cash register and POS to process sales transactions and handle payments
  • Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
  • Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel
  • Alerted management to potential security issues, supporting loss prevention and reducing shrink
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Performed cleaning tasks, keeping store neat and organized
  • Liaised with management to communicate customer feedback and recommendations
  • Engaged with guests to understand and anticipate customer service needs.

Education

High School Diploma -

South plans, Lubbock, Coronado
05.2021

Completed Coursework Towards Premedical Veterinary Medicine -

In Premedical Veterinary Medicine Intros Into Humanities General Psychology Composition One And Two History Two

Skills

  • Credit and Cash Transactions
  • Speaking Clearly
  • Retail Knowledge
  • POS System Operations
  • Customer Service Retail
  • Loss Prevention
  • Customer Service
  • Conflict Resolution
  • Hospitality and Accommodation
  • Teamwork and Collaboration
  • Compassionate Care
  • Veterinary Care
  • Animal Restraining
  • Business Development

Additional Information

Relevant Coursework, Awards And Honors Extracurricular Activities Future Farmers Of America Small Animal Management Course National Honor Society Honor Roll High Honors Marching Band Community Service Volunteering

Accomplishments

Awards And Honors Extracurricular Activities Future Farmers Of America Small Animal Management, National Honor Society, Honor Roll High School.

Affiliations

Marching Band Community and Service Volunteering

Certification

Coursera-Google Cybersecurity

References

References available upon request.

Timeline

Sales Associate

Vans
11.2023 - 06.2024

Vet Tech

Animal Hospital of Lubbock
12.2022 - 07.2023

Sales Associate

H&M
07.2021 - 10.2022

High School Diploma -

South plans, Lubbock, Coronado

Completed Coursework Towards Premedical Veterinary Medicine -

In Premedical Veterinary Medicine Intros Into Humanities General Psychology Composition One And Two History Two

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Carissa Ramos