CARISSA RODRIGUEZ
Galveston
Summary
Spirited professional driven to work hard and promoting terrific organizational, data entry and problem solving capabilities. A reliable Attendance Clerk offering a background in documenting disciplinary issues, reporting on truancy and managing student account data. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ISS Teacher/ Paraprofessional
Galveston Independent School District
08.2020 - Current
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting
- Composed correspondence to internal and external parties as requested
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages
- Processed and scanned files into electronic databases
- Called parents and guardians to inquire about late or truant students
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Patient Services Specialist II / Team Leader
Coastal Health and Wellness
02.2015 - 12.2019
- Helped meet changing demands by recommending improvements to business systems or procedures
- Gathered, organized and input information into digital database
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Provided exceptional customer service to patients, answering questions and addressing concerns
- Collected patient co-pay and issued receipt to confirm payment
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Office Manager
Rock Tha House Moonwalks
06.2014 - 10.2014
- Reported to senior management on organizational performance and progress toward goals
- Defined clear targets and objectives and communicated to other team members
- Maintained financial controls, planned business operations, control expenses while identifying, and pursuing opportunities to grow business operations and boost profits
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Filer/ Assistant Office Manager
Rapid Environmental Service & Water Works
02.2014 - 04.2014
- Filing invoices, Scheduling Deliveries, Customer service and Answering Phone calls
- Transferred and directed phone calls, guests, and mail to correct staff members
- Delivered performance reviews, recommending additional training or advancements
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Kept front office clean and well organized to keep areas presentable for guests and maximize professional appeal
Assistant Activity Director
Silver Seaside Resort
08.2011 - 02.2014
- Cashiering, Inventory, End of month sales audit, making work schedules, Covering shifts, Cooking, Enforce health Inspection regulations, ordering from food contract trucks, Entering Invoices, Manager Skills, and Customer service
- Cultivated strong relationships with customers to build loyalty and repeat business
- Restored customer loyalty by resolving complaints with workers, activities or services rendered
- Monitored budget and expenditures, keeping facility within budget
- Identified issues, analyzed information and provided solutions to problems
- Supported Activity Director in administrative tasks such as preparing reports, managing budgets, and coordinating staff schedules to ensure smooth department operations.
Education
MEDICAL ADMINISTRATION ASSOCIATE'S -
GALVESTON COLLEGE
Galveston, TX05.2026
MEDICAL BILLING AND CODING CERTIFICATE -
GALVESTON COLLEGE
Galveston, TX05.2023
High School Diploma -
Ball High School
Galveston, TX06.2011
Skills
- Office Procedures
- Student Database Management
- Insurance Information Collection
- Manage Budgets
- Customer Satisfaction
- Classroom Management
- Critical Thinking
- Behavior Management
- Documentation And Reporting
Certification
Medical & Billing Certificate
CPI Certified
Timeline
ISS Teacher/ Paraprofessional
Galveston Independent School District
08.2020 - Current
Patient Services Specialist II / Team Leader
Coastal Health and Wellness
02.2015 - 12.2019
Office Manager
Rock Tha House Moonwalks
06.2014 - 10.2014
Filer/ Assistant Office Manager
Rapid Environmental Service & Water Works
02.2014 - 04.2014
Assistant Activity Director
Silver Seaside Resort
08.2011 - 02.2014
MEDICAL ADMINISTRATION ASSOCIATE'S -
GALVESTON COLLEGE
MEDICAL BILLING AND CODING CERTIFICATE -
GALVESTON COLLEGE
High School Diploma -
Ball High School
Medical & Billing Certificate
CPI Certified
Similar Profiles
Paula PhelpsPaula Phelps
Professional School Counselor at Galveston Independent School DistrictProfessional School Counselor at Galveston Independent School District
Patrick TemperilliPatrick Temperilli
Reading Teacher at Galveston Independent School DistrictReading Teacher at Galveston Independent School District
Madison HobbyMadison Hobby
Special Education Teacher at Galveston Independent School DistrictSpecial Education Teacher at Galveston Independent School District