Carissa L. Sanchez
Palm Springs,CA
Summary
Well-qualified human resource professional with proven success in improving operations and solving problems. Compassionate about developing effective and efficient processes using knowledge of organizational psychology, employee relations, training methods, and federal/state laws. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Excellent computer skills with Microsoft, Word, PowerPoint, Access, Excel, and more.
Overview
10
10
years of professional experience
Work History
Human Resources Benefits Specialist
SunLine Transit Agency
01.2021 - Current
- Developed information and communication materials to educate and improve employee understanding of benefits offered
- Respond to benefits inquiries from employees on plan provisions, benefits enrollments, status changes, and other general inquiries
- Regularly audit employee files and enrollments
- Assist with new-hire orientations
- Distribute all benefits enrollment materials and determine eligibility
- Conduct exit interviews with employees leaving the organization, providing them with pertinent and accurate documentation, notifying necessary health/insurance providers
Human Resources Coordinator / Program Manager
Creative Brain Learning
08.2018 - 01.2021
- Promoted equality and diversity as part of the culture of the organization
- Conducted interviewing and scheduled assessment tests related to the job
- Updated candidates of their application
- Negotiated job offers that include compensation
- Maintained a strong relationship with different Unified School District across California
- Consulted with the director regarding budgets in various department
- Arranged meetings for different department supervisors
- Ensured all deadlines are met promptly
- Coordinated multiple projects that involved employees and volunteers
Talent Acquisition Coordinator /Program Coordinator
Creative Brain Learning
06.2016 - 08.2018
- Partnered with Unified School Districts, Colleges, and online recruiting vendors to create effective talent acquisition training materials that supported culture and performance objectives
- Reviewed employment applications and background check reports to facilitate the hiring process
- Prepared job offer letters
- Performed background and reference checks
- Coordinated interviews and contact applicants
- Assisted with new hire onboarding (e.g. preparing the necessary paperwork and scheduling training)
- Provided ongoing direction and leadership for program operations
- Monitored employee work and developed improvement plans
Supplement Education Services /HR Assistant
Creative Brain Learning
01.2016 - 06.2016
- Communicated effectively with district directors, administrators, department staff; school site administrators, teachers, staff and SES providers and parents
- Developed protocols, and procedures for SES program with regards to SES contracts, providers, applications and student selection process, to meet ESEA (Elementary Secondary Education Act) compliance
- Coordinated all necessary systems to support the SES program activities including record keeping, data
collection, professional development, and curriculum and budget development - Recruited and screened qualified potential employees
- Scheduled and conducted interviews each week
- Managed employee exit interviews and paperwork
Teller
Wells Fargo
05.2014 - 02.2016
- Served customers by completing account transactions
- Provided excellent customer service
- Resolved problems or discrepancies concerning customers' accounts
- Performed clerical duties such as filing and faxing
- Created new events to motivate team members
- Provided financial review and helped customers succeed financially
Education
Master of Science - Industrial Organizational Psychology
California Baptist University
Riverside, CA04.2023
Bachelor of Arts - Business Administration
California Baptist University
Riverside, CA06.2011
Skills
- Human Resources Operations
- Data Analysis
- HR Policies and Procedures
- Exit Interviews
- Quality Assurance
- New Hire Orientation
- Attention to Confidentiality
- Relationship Building
- Time Management
- Benefits Administration
- Recruitment Strategies
Timeline
Human Resources Benefits Specialist
SunLine Transit Agency
01.2021 - Current
Human Resources Coordinator / Program Manager
Creative Brain Learning
08.2018 - 01.2021
Talent Acquisition Coordinator /Program Coordinator
Creative Brain Learning
06.2016 - 08.2018
Supplement Education Services /HR Assistant
Creative Brain Learning
01.2016 - 06.2016
Teller
Wells Fargo
05.2014 - 02.2016
Master of Science - Industrial Organizational Psychology
California Baptist University
Bachelor of Arts - Business Administration
California Baptist University
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