Carissa Shepherd
Leavittsburg,OH
Summary
Compassionate and dedicated STNA/HHA with experience at Tlc Home Healthcare, skilled in end-of-life care and vital signs monitoring. Proven ability to enhance patient comfort while ensuring safety and compliance with HIPAA regulations. Strong communicator and team player, committed to promoting independence and dignity for all patients.
Overview
10
10
years of professional experience
Work History
STNA/HHA
Tlc Home Healthcare
07.2022 - Current
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
Team Leader
Sheetz
03.2022 - 02.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Housekeeping
Cortland Health Center
01.2021 - 03.2022
- Maintained a clean and safe environment for patients by performing routine housekeeping tasks.
- Ensured cleanliness of public areas by performing regular inspections and coordinating with housekeeping staff.
- Improved overall cleanliness and efficiency by implementing new housekeeping protocols and procedures.
- Ensured consistently high-quality housekeeping services by closely adhering to established cleaning procedures and guidelines.
- Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
Sales Associate
Dollar General Market
01.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Server
Bombay Curry & Grill
07.2015 - 04.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
LPN Certification - Nursing
ETI Technical College
Niles, OH01.2021
Skills
- End-of-life care
- HIPAA compliance
- Dressing assistance
- Bathing assistance
- Vital signs monitoring
- Safety measures
- Electronic charting
- Basic life support
Timeline
STNA/HHA
Tlc Home Healthcare
07.2022 - Current
Team Leader
Sheetz
03.2022 - 02.2023
Housekeeping
Cortland Health Center
01.2021 - 03.2022
Sales Associate
Dollar General Market
01.2019 - 11.2020
Server
Bombay Curry & Grill
07.2015 - 04.2018
LPN Certification - Nursing
ETI Technical College
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