Elisa Schuster
Warren,USA
Summary
Healthcare professional with commitment to high standards and delivering impactful results. Adept at providing patient care, supporting daily activities, and ensuring comfort and safety. Reliable collaborator who adapts to changing needs and excels in team environments. Valued for strong communication and patient interaction skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hospice STNA
Harmony Hospice Care
Youngstown, OH
10.2024 - 04.2026
- Provided compassionate personal care to patients, ensuring comfort and dignity in daily activities.
- Led initiatives to enhance patient engagement through recreational activities and emotional support services.
- Streamlined documentation processes for patient records, ensuring compliance with regulatory standards and accuracy.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Monitored vital signs and reported changes, contributing to improved patient health outcomes.
Stnacna
Briarfield Careers
09.2024 - 10.2024
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff promptly.
STNA (State Tested Nursing Assistant)
Mercy Health
Youngstown, OH
06.2022 - 04.2024
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Collaborated with healthcare team to enhance patient care plans and outcomes.
- Trained new staff on best practices for patient assistance and safety protocols.
- Streamlined documentation processes, improving accuracy of patient records and communication.
- Led initiatives to increase patient satisfaction through personalized care approaches.
- Implemented infection control measures, contributing to overall facility health standards.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
STNA (State Tested Nursing Assistant)
Shepherd of the Valley
Boardman, OH
01.2022 - 06.2022
- Assisted in daily patient care, ensuring comfort and safety during activities.
DSP (Direct Support Professional)
WHOLE LIFE INC
Hermitage, PA
05.2021 - 01.2022
- Provided personalized support to clients, enhancing daily living skills and promoting independence.
- Monitored client progress, documenting observations to ensure compliance with treatment goals.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Subway Sandwich Artist
Subway
Sharon, MA
11.2020 - 12.2020
- Prepared and assembled sandwiches according to customer specifications and quality standards.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on sandwich preparation techniques and operational procedures.
Hostess/Cashier
Bob Evans Restaurants
Hermitage, PA
03.2020 - 12.2020
- Greeted and seated guests efficiently, ensuring a positive dining experience.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Collaborated with kitchen and service staff to coordinate smooth dining operations.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cashier
Ppca
Mercer, PA
05.2011 - 09.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring all transactions balanced at end of shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Medical Billing & Coding
Bryant & Stratton College-Online
Remote11-2025
Stna - undefined
Top flight school
Ohio03-2022
High school diploma - undefined
Sharon High School
Sharon, PA06-2020
Skills
- Documentation review
- Computer skills
- Presentation software
- Caregiving
- CPT coding
- EHR systems
- Medical terminology
- Windows
- Client interaction via phone calls
- Medical office experience
- Basic math
- Data entry
- Care plans
- Phone communication
- Communication skills
- Serving Experience
- HIPAA compliance
- Medical assisting
- Hoyer lift
- Food Production
- Healthcare compliance
- Epic
- Hospital experience
- Cashiering
- Hospice experience
- Medical billing
- Long term care
- Client communication
- Geriatrics
- English
- 3M Encoder
- Cooking
- Customer inquiry handling
- Babysitting
- Patient care
- Patient observation
- Accounting
- CPR
- Friendly demeanor
- Vital signs
- EMR systems
- Maintaining patient confidentiality
- Microsoft Office
- Senior care
- Microsoft Excel
- Multi-line phone systems
- Medical administrative support
- HEDIS
- Patient interaction
- Google Docs
- Medicare
- Inpatient
- Electronic health records (EHR) management
- Computer operation
- Host/Hostess
- Collaborate with healthcare professionals
- Time management
- ICD coding
- Office experience
- Cash handling
- Meal Preparation
- Anatomy knowledge
- Microsoft PowerPoint
- Food Service
- DRG
- Food Safety
- Meditech
- Microsoft Word
- Zoom
- Food Preparation
- Laundry
- Budgeting
- Clinical documentation standards
- Cleaning Experience
- Word processing
- Cca
- Attention to detail
- Communication
- Technical Proficiency
- Telephone systems
- Home health
- HCPCS
- Advanced wound care
- Multitasking
- Problem-solving
- Hospice care
- ICD-10
- Writing skills
- Flexibility
- Customer communication
- Dressing assistance
- Bathing assistance
- End-of-life care
- Feeding assistance
- Ambulation assistance
- Vital signs monitoring
- Pressure ulcer prevention
- Family education
- Emotional support
- Clinical documentation
- Microsoft Outlook
- Centers for Medicare and Medicaid Services (CMS)
- HIPAA
- Acute care
- Food handling
- Records management
- Organizational skills
- Medical procedure terminology
- Phone etiquette
- Customer service
- Typing
- Microsoft Teams
- Busser
- Food Handling
- Basic life support
- Computer literacy
Certification
- BLS Certification
- CNA
- Certified Coding Associate
- Medical Billing Certification
- Driver's License
Timeline
Hospice STNA
Harmony Hospice Care
10.2024 - 04.2026
Stnacna
Briarfield Careers
09.2024 - 10.2024
STNA (State Tested Nursing Assistant)
Mercy Health
06.2022 - 04.2024
STNA (State Tested Nursing Assistant)
Shepherd of the Valley
01.2022 - 06.2022
DSP (Direct Support Professional)
WHOLE LIFE INC
05.2021 - 01.2022
Subway Sandwich Artist
Subway
11.2020 - 12.2020
Hostess/Cashier
Bob Evans Restaurants
03.2020 - 12.2020
Cashier
Ppca
05.2011 - 09.2018
Stna - undefined
Top flight school
High school diploma - undefined
Sharon High School
Diploma - Medical Billing & Coding
Bryant & Stratton College-Online
High honor's
got high honors in college