Carissa Slaughter
Junction City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Homemaker
Slaughter Shop&Design
01.2019 - Current
- Addressed household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming.
- Promoted good oral and personal hygiene by aiding with shaving, bathing, and teeth brushing.
- Participated in fun group activities to boost mood, improve overall memory, and provide light entertainment.
- Provided companionship and emotional support to enhance mood and quality of life.
Pharmacy Technician
Walgreens
11.2016 - 01.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
Customer Service Specialist
Walgreens
11.2016 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Education
High School Diploma -
Parkers Chapel High School
El Dorado, ARBachelor of Arts - Graphic Design
Full Sail University
Winter Park, FL09.2027
Associate of Applied Science - Medical Coding And Billing
Ultimate Medical Academy - Clearwater
Clearwater, FL06.2021
Skills
- Client Requirements
- Handling Procedures
- Legacy Inventory Management Systems
- Pharmaceuticals Mixing
- Document Scanning
- Documentation Editing
- QuickBooks Proficiency
- Error Identification
- Report Analysis
- Report Compilation
- Medical Billing
- Spreadsheet Management
- Multi-Line Phone Proficiency
Timeline
Homemaker
Slaughter Shop&Design
01.2019 - Current
Pharmacy Technician
Walgreens
11.2016 - 01.2019
Customer Service Specialist
Walgreens
11.2016 - 01.2019
High School Diploma -
Parkers Chapel High School
Bachelor of Arts - Graphic Design
Full Sail University
Associate of Applied Science - Medical Coding And Billing
Ultimate Medical Academy - Clearwater
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