Carissa Soria
Lemoore,CA
Summary
Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
19
19
years of professional experience
Work History
Waitress/Bartender
Reyna’s Restaurant
01.2005 - Current
- Providing excellent Customer service: making sure that our customers are having a highly satisfied visit.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Utilizing my excellent communication skills: ensuring that all customer concerns are taken care of..
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Retail Sales Associate
Classic Soccer
04.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Mail Carrier
United States Postal Service, USPS
10.2019 - 04.2023
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
Sales Coordinator/Sales Associate
Marshalls
08.2011 - 04.2015
- Providing excellent customer service, Delegate and oversee the store/department, keeping the store clean and organized, Register duties, Merchandising, Practicing best methods, Review reports and sales
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
Education
Associate of Science - Health Sciences
West Hills College - Lemoore
Lemoore, CA05.2024
Cosmetology
Milan Institute of Cosmetology
Clovis, California2011
Skills
- Customer Service
- Cash Register Operation
- Fluent in Spanish
- Flexible Schedule
- Money Handling
- Retail Store Operations
- Problem-Solving
- Positive attitude
Timeline
Retail Sales Associate
Classic Soccer
04.2023 - Current
Mail Carrier
United States Postal Service, USPS
10.2019 - 04.2023
Sales Coordinator/Sales Associate
Marshalls
08.2011 - 04.2015
Waitress/Bartender
Reyna’s Restaurant
01.2005 - Current
Associate of Science - Health Sciences
West Hills College - Lemoore
Cosmetology
Milan Institute of Cosmetology
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