Carissa Thomas
Beaverton,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Dog Caretaker
Self employed
Beaverton, OR
07.2018 - 01.2024
- Operated a successful dog care business from our home caring for 1-15 dogs any given day, 7 days a week.
- Responsible for providing daily care and exercise to all dogs, including feeding, grooming and cleaning up after them.
- Met with owners to gather pet care information and discuss pet sitting expectations.
- Delivered stellar service to pet owners to drive repeat business.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Team Leader
Wells Fargo
Beaverton, OR
10.2014 - 07.2018
- Evaluated needs of department and delegated tasks to optimize overall production.
- Created training materials and conducted group trainings on new processes or procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Fostered positive employee relationships through communication, training, and development coaching.
Clinic Administrator
Massage Envy Spa
Beaverton, OR
06.2011 - 10.2014
- Directed, supervised and evaluated front desk personnel as well as massage therapists
- Received and resolved personal complaints against clinic staff and questions or concerns regarding clinic policies
- Ensured compliance with all relevant laws, regulations, and standards.
Team Leader
Wells Fargo
Salem, OR
10.2004 - 06.2011
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Offered training and support to keep team members motivated and working toward objectives.
Education
Some College (No Degree) -
Metro State University Denver
Denver, COSkills
- Schedule Coordination
- Customer Service
- Detail Oriented
- Time Management
- Schedule Adherence
- Behavior Monitoring
- Positive and Professional
- Performance Management
Timeline
Dog Caretaker
Self employed
07.2018 - 01.2024
Team Leader
Wells Fargo
10.2014 - 07.2018
Clinic Administrator
Massage Envy Spa
06.2011 - 10.2014
Team Leader
Wells Fargo
10.2004 - 06.2011
Some College (No Degree) -
Metro State University Denver
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