Carissa Whitcomb
Stow,OH
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Inside Sales Representative
LeafFilter
08.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
Education
Associate of Science -
Cuyahoga Community College
Cleveland, OH06.2020
Aurora High School
Aurora, OH05.2012
Skills
- Data Entry
- Client Retention
- Customer Service and Assistance
- Warm Calling
- Phone and Email Etiquette
- Google Chrome
- Product and Service Sales
- Product Knowledge
Timeline
Inside Sales Representative
LeafFilter
08.2022 - Current
Associate of Science -
Cuyahoga Community College
Aurora High School
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