Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic
Liz Kelley

Liz Kelley

Washington,NC

Summary

With 30 years of experience in various sales roles, including inside sales representative, sales center manager, and supervisor/MOD. Dedicated professional with a proven track record in customer service, sales growth, and inventory control. Expertise in negotiation, communication, and management, particularly in the B2B sales sector. Skilled in forecasting and loss prevention, with strong proficiency in a range of software and equipment such as POS systems, forklifts, and HVAC systems. GED in customer service and certified as a notary public. Authorized worker in the US for any employer, bringing a wealth of experience and skills to contribute to the success of your organization.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

SRS Distribution Building products
07.2023 - Current
  • I handle walk in business as well as prospect for new customers, I type up orders and handle cash intake and most of the filling to name a few
  • I currently do whatever is needed to take care of our customers so I have many rolls

Sales Center Manager (SCM)

Gemaire Distributors
09.2021 - Current
  • Customer service, Operate sales Center, Increase growth, cold calls and visits, sales margin, Build Customer relationships, support staff, control spending, keep P & L on track with growth of sales while reducing spending and unnecessary mark downs

Lead Counter Sales

Gemaire Distributors
08.2017 - Current
  • Duties include but not limited to, Customer Service, Equipment and parts sales, Shipping, Receiving, Ups, Special Orders, Fill Orders, Warranty Claims, Open and closing of Branch
  • Problem solving, warehouse and logistics
  • Pos systems, creation of new accounts while maintaining and servicing current accounts

Office Manager

Service One Auto Repair
06.2016 - 04.2017
  • Duties included but not limited to Setting appointments for service repairs, handle in coming calls, customer relations, run all reports daily and monthly, accounts receivable, created inventory system for current and new merchandise, pricing, parts pick up, filing, Cash handling

Warehouse Manager

Aurora Industrial Supplies
04.2015 - 05.2016
  • Duties included but not limited to Inventory control, account for and Adjust accordingly, maintain clean and safe work environment, maintain documents per company standards, shipping and receive purchase orders, and RGA'S
  • Picking pulling and packaging orders for shipping or delivery
  • Calling on po's.for eta
  • Loading and unloading trucks, stock merchandise, maintain showroom

Supervisor/MOD

Home Depot
03.2006 - 12.2013
  • Duties included but not limited to Customer service, Merchandising, Sales Goals, Inventory control, Ordering, problem solving, stocking, meet company standards on all reports both weekly and monthly, hold team members accountable on performance by setting sales goals and weekly duties
  • Operations and loss prevention, POS System, Managed upwards of 100 associates, Safety inspections on equipment, Train team members, price changes, in charge of inside Garden, power equipment, Kitchen Bath and appliances, plumbing, front end, electrical

Supervisor/MOD

Tractor Supply
02.2000 - 12.2005
  • Duties included but not limited to sales and service, inventory control, Shipping and receiving duties, opening and closing the building, Train associates, associate reviews, price changes, loss prevention, nightly deposits
  • Price changes, special ordering maintaining company standards

Education

G.E.D - customer service

Wake Tech Community College
12.2003

Skills

  • Customer service
  • Operations Management
  • Warehouse Management
  • Forklift Operator
  • Inventory Control
  • Logistics
  • Sales Management
  • Inventory
  • Sales
  • Cashier
  • Time management
  • Management
  • Training
  • Communications
  • Organizational Skills
  • Plumbing Experience
  • Garden equipment
  • Automotive Repair
  • Inside sales
  • Loss Prevention
  • Order Picking
  • Merchandising
  • Account Management
  • Accounts Receivable
  • Load & Unload
  • Shipping & Receiving
  • Negotiation
  • Upselling
  • HVAC
  • Freight Experience
  • Pricing
  • Warehouse Experience
  • Outside Sales
  • Supervising experience
  • Mechanical knowledge
  • Microsoft Office
  • Order entry
  • Food service
  • Data entry
  • Forklift
  • Communication skills
  • Store management
  • Profit & Loss
  • Cold Calling
  • Forecasting
  • Electrical experience
  • Recruiting
  • Analysis skills
  • B2B Sales
  • CRM Software
  • Payroll
  • Relationship development
  • Exceptional customer service
  • Attention to detail
  • Customer relationship management
  • Relationship building
  • Order management
  • Customer relationship building
  • New business development
  • Analytical problem solver

Certification

  • Certified Notary Public
  • Forklift Certification
  • Driver's License

Assessments

  • Sales skills, Proficient, 06/01/24
  • Management & leadership skills: Impact & influence, Proficient, 07/01/24
  • Manufacturing fit, Completed, 08/01/24
  • Inside sales, Proficient, 08/01/24
  • Work style: Reliability, Proficient, 07/01/24
  • Supervisory skills: Motivating & assessing employees, Proficient, 07/01/24

Timeline

Inside Sales Representative

SRS Distribution Building products
07.2023 - Current

Sales Center Manager (SCM)

Gemaire Distributors
09.2021 - Current

Lead Counter Sales

Gemaire Distributors
08.2017 - Current

Office Manager

Service One Auto Repair
06.2016 - 04.2017

Warehouse Manager

Aurora Industrial Supplies
04.2015 - 05.2016

Supervisor/MOD

Home Depot
03.2006 - 12.2013

Supervisor/MOD

Tractor Supply
02.2000 - 12.2005

G.E.D - customer service

Wake Tech Community College

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Liz Kelley