Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Additional Information
Generic

Erica Benjamin

Lima,USA

Summary

Looking for a job that I can succeed in, grow a future with. Looking for something that is going to proceed to challenge me. Authorized to work in the US for any employer

Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Continental Carbonic Products Inc - MATHESON TRI-GAS
09.2023 - Current
  • Take orders, answer phones, run payments, swap cylinders, LQCU, medical and beverage lot tracking.
  • Daily Cash sales reports, select tickets, run budget reports for residential propane, credit memos, new account applications, handling past due accounts and inventory reports.
  • Team meetings, safety meetings.
  • Smith safety trainee certification
  • Knowledge on KPI’s
  • Knowledge on the GL codes for ap
  • Knowledge with TR1 and the tabs list and Calibrations.
  • Truck Routing
  • Onboarding trucks and new employees
  • Yellow belt projects
  • Sip projects
  • Coach other employees
  • Mbwa knowledge
  • Near miss
  • Ror
  • High risk activity
  • SDI for the trucks
  • Scheduling maintenance for property and trucks

Service Technician

Virtual Technologies Group
02.2022 - 09.2023
  • Program school computers, from student to corporate.
  • Receiving new materials and registering them into the system.
  • Diagnosing trouble with computer, hotspots, pep waves, and cradle points.
  • Trouble shoot electronics, replace batteries, screens, and chargers.
  • Image the computers, and Package, plus ship to customer.
  • Invoice for the end of the day.

Traffic Management Specialist

Traffic Management Inc.
03.2021 - 02.2022
  • Manage traffic in work zones
  • Lane shifts, lane closures, lane merge, road closures, shoulder work, trenches, middle lane/turning lane closures
  • OSHA certified
  • Invoices- start to finish, how much equipment was used how much each equipment cost, how many workers how many hours. The total, customers signature and then turn it is for invoice receipt

Server

Applebee's
01.2018 - 01.2021
  • Greet, seat, answer phones make bar drinks
  • Take orders, deliver food, clean area
  • Handel checks, hold my own bank, stock, check outs
  • Multi-task, attention to detail
  • Patients, time management, knowledge of the items

Warehouse Worker checker/loader

Powell Industries
10.2018 - 02.2019
  • Pre-pick items
  • Once everything is picked start throwing the items on different pallets for them to go out for delivery.
  • Clean warehouse if job is done early
  • Then go to a different section and help other people if there work isn't complete.
  • Once pallets are brought into staging area I check each pallet to make sure every product needed is there.
  • I wrap the pallets, load the truck, and fill the paperwork out.

Machine Operator

Reclaim recycling
08.2017 - 09.2018
  • Loading fridges onto rollers emptying out all the glass, releasing the freon from the compressor and cutting the compressor out. Collecting all the copper then running the fridge through a machine stripping all the precious metals from the fridges.

Construction Laborer pt

Clair zaines
08.2015 - 07.2017
  • Build structures support beams running electrical outlets operating a genie (training) painting touch up on roof . Power washing. Landscaping, digging trenches, Laying gravel, Mowing grass, trimming bushes, planting flowers, clipping trees, and pesticides.

Forklift Operator

AIP
10.2013 - 08.2015
  • Drive a sit down forklift
  • Complete orders in timely manner
  • Unload and load trucks safe
  • Read scanners
  • Do the paperwork to purchase orders.

Crew Member

Servepro
09.2012 - 08.2015
  • Team work
  • Time management
  • Eye to details
  • Sanitation
  • Chemical knowledge
  • Fire and Water restoration
  • Mold certified
  • Organization
  • Customer Service
  • Independence

Education

General (Diploma) -

Aceva academy
Wapakoneta, OH
12.2012

Skills

  • Technical support (1 year)
  • Assembly
  • Organizational Skills (4 years)
  • Mechanical Knowledge
  • Forklift (1 year)
  • Android
  • Tooling
  • Leadership (2 years)
  • Quality Control (Less than 1 year)
  • Construction Laborer (2 years)
  • Training (1 year)
  • Lawn Care
  • Service Technician Experience (2 years)
  • Load & Unload (2 years)
  • Shipping Receiving (1 year)
  • Cooking (Less than 1 year)
  • General Labor (1 year)
  • Quality Inspection (Less than 1 year)
  • Warehouse Associate (3 years)
  • Typing
  • Customer Service Skills (1 year)
  • Fast learner (5 years)
  • Shipping (1 year)
  • Customer Service (2 years)
  • Server (2 years)
  • Stamping press
  • Windows
  • Negotiation
  • Manufacturing (3 years)
  • POS (2 years)
  • Troubleshooting (1 year)
  • Sales (3 years)
  • Customer service
  • Attention to detail
  • Cheerful and energetic
  • Exceptional customer service

Certification

Drivers License

Languages

English - Expert

Timeline

Inside Sales Representative

Continental Carbonic Products Inc - MATHESON TRI-GAS
09.2023 - Current

Service Technician

Virtual Technologies Group
02.2022 - 09.2023

Traffic Management Specialist

Traffic Management Inc.
03.2021 - 02.2022

Warehouse Worker checker/loader

Powell Industries
10.2018 - 02.2019

Server

Applebee's
01.2018 - 01.2021

Machine Operator

Reclaim recycling
08.2017 - 09.2018

Construction Laborer pt

Clair zaines
08.2015 - 07.2017

Forklift Operator

AIP
10.2013 - 08.2015

Crew Member

Servepro
09.2012 - 08.2015

General (Diploma) -

Aceva academy

Additional Information

  • KEY QUALIFICATIONS
  • Construction
  • Landscaping
  • Detailed cleaning
  • Quality inspection
  • Warehouse experience
  • Machinery operator
  • Hand-held and power tools
  • Sitdown forklift.
  • Scan guns
  • Inventory
  • Sanitation
  • Chemical knowledge
  • Customer service
  • Uncontrolled climate
  • Patience
  • Observant
  • Lead experience

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Erica Benjamin