Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jill Lake Tatum

Memphis

Summary

Seeking a promising positions with a companies offering opportunities for growth and career. Willing to relocate: Anywhere Authorized to work in the US for any employer

Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Lincare
11.2024 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used CRM software to maintain detailed contact logs and account records.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Sales Associate

Super Target Store
10.2022 - 01.2025
  • Worked in sales, selling all the clothes in all clothing departments.
  • Greeted guest
  • Worked as floor manager
  • Offered knowledge about any product in the clothing department and the store
  • Communicated with guests over the phone
  • Entered guest information into the computer
  • Received and filed online orders

Call Center Customer Service Representative

Aspen Media
05.2023 - 11.2024
  • 1. The main objective is to set qualified appointments according to the standards required.
  • 2. Answer inbound calls.
  • 3. Timely and accurate Data input of Lead and Appointment information.
  • 4. Follow up with existing leads.
  • 5. Perform outbound call as directed.
  • 6. Achieve goals set by management.
  • 7. Other duties as assigned.

Cook

Superlo Foods
07.2022 - 11.2022
  • Prepared meals in accordance with customer dietary requests
  • Washed, peeled and prepared ingredients for a commercial kitchen
  • Ensured cooked food was correct temperature according to compliance guidelines
  • Maintained recipe quality

Cook

Aramark
08.2021 - 10.2022
  • Prepared meals in accordance with customer dietary requests

Delivery Driver

KoolShot Expedite
01.2021 - 05.2021
  • I conduct a pre trip and a post trip. I load and unload truck. I delivery over the road and local

Delivery Driver

ANON LOGISTICS, INC
11.2020 - 01.2021
  • I delivered packages, scanned them in loaded my truck

Cook II

Georgia State University
01.2020 - 10.2020
  • Prepared meals in accordance with customer dietary requests
  • Washed, peeled and prepared ingredients for a commercial kitchen
  • Ensured cooked food was correct temperature according to compliance guidelines
  • Maintained recipe quality
  • Supervise the back of the house.

Cook I

Georgia State University
08.2019 - 01.2020
  • Prepared meals in accordance with customer dietary requests
  • Washed, peeled and prepared ingredients for a commercial kitchen
  • Ensured cooked food was correct temperature according to compliance guidelines
  • Maintained recipe quality

Grill Cook

Aramark
11.2018 - 08.2019
  • A grill cook must heat food on a grill to the individual preferences of the customer who orders it. By paying attention to speed, cleanliness and organization, a grill cook ensures that each food item prepared meets both the restaurant's and the customer's standards. Grill cooks are not always required to have prior experience in food services; however, it is often preferred.
  • Duties
  • A grill cook must understand the grill area layout, how to cook using prescribed portions, grilling procedures, and presentation requirements. Some are required to show proof of food handler certification. Depending on the restaurant, some grill cooks must prepare breakfast foods, perform short-order cooking, fry foods, grill meats and roast vegetables. All grill cooks must maintain safe food handling practices as required by the restaurant and the U.S. Department of He
  • Grill cooks must be able to safely use food service equipment such as grills, fryers, stoves, knives, slicers, blenders, choppers and ovens. Grill cooks walk frequently and are on their feet for the entire shift. Some lifting, carrying, pushing and pulling.
  • Grill cooks may be required to know how to chop, slice and dice vegetables, as they may not be able to rely on a prep cook to prepare their ingredients. In fact, grill cooks may find themselves doing everything from making soup to baking cookies, depending on the size of the kitchen and the number of cooks it can afford to hire.

Education

Associate - Bakery and Pastry

Auguste Escoffier School of Culinary Arts-Boulder
Boulder, CO
11.2022

High school diploma - Basic

Charleston High School
Charleston, MS
05.1986

Skills

  • Customer Service (10 years)
  • Meal Preparation (10 years)
  • Food Handling (10 years)
  • Kitchen Experience (10 years)
  • Supervising Experience (10 years)
  • Food Safety Key Skills: (10 years)
  • Ability to type 60 words per minute (10 years)
  • Able to use computer, Internet, Microsoft Word, Microsoft Excel, Microsoft Power Point (10 years)
  • Able to communicate in English (10 years)
  • Able to do general tasks such as faxing, copying, filing and handling paperwork Strength: (10 years)
  • Good communication (10 years)
  • Good attitude (10 years)
  • Good Performance (10 years)
  • Be Able to work in teams (10 years)
  • Friendly and attractive personality (10 years)
  • Able to work under pressure (10 years)
  • Meat Cutting (10 years)
  • Kitchen Management Experience (10 years)
  • Cooking (10 years)
  • Culinary Experience (10 years)
  • Program Management (10 years)
  • Pricing (10 years)
  • Leadership (10 years)
  • Food Production (10 years)
  • Inventory Control (10 years)
  • Catering (10 years)
  • Banquet Experience (10 years)
  • Merchandising (10 years)
  • Menu Planning (10 years)
  • Restaurant Experience (10 years)
  • Time Management (10 years)
  • Sales (10 years)
  • Purchasing (10 years)
  • Retail Sales (10 years)
  • Packaging (10 years)
  • Profit & Loss (10 years)
  • Serving Experience (10 years)
  • Delivery Driver Experience (5 years)
  • POS (10 years)
  • Labor Cost Analysis (10 years)
  • Microsoft Office (10 years)
  • Recruiting (10 years)
  • Employee Orientation (10 years)
  • Computer skills (10 years)
  • Communication skills (10 years)
  • Customer service (10 years)
  • Microsoft Excel (10 years)
  • English
  • Social media management (10 years)
  • Windows (10 years)
  • Technical support (10 years)
  • Software troubleshooting (10 years)
  • Marketing automation (10 years)
  • Call center (2 years)
  • CRM software (10 years)
  • Analysis skills (10 years)
  • Negotiation (10 years)
  • Beverage sales (10 years)
  • Outside sales (10 years)
  • B2B sales (10 years)
  • Mac OS (10 years)
  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Email and phone etiquette
  • Organized and efficient
  • Driven
  • Issue resolution
  • Data entry
  • Order management
  • Customer relationship building
  • Documentation and reporting
  • Cold calling expertise
  • Goal setting
  • Sales expertise
  • Salesforce CRM
  • Closing techniques
  • B2B sales
  • Sales closing
  • Salesforce
  • Lead qualification
  • Cold calling
  • Sales presentations
  • Payment processing
  • Account acquisition
  • Warm calling
  • Verbal and written communication
  • Solution coordination
  • Excellent time management
  • Telephone sales
  • Promotional selling
  • Clear and articulate phone manner
  • Dependable
  • Sales and negotiation
  • Multitasking Abilities
  • Teamwork and collaboration
  • Active listening
  • Problem-solving
  • Multitasking
  • Cash handling
  • Processing payments
  • Time management
  • Decision-making
  • Food safety and sanitation

Certification

  • ServSafe
  • Food Handler Certification
  • Driver's License

Work Type

Full Time

Work Location

Remote

Timeline

Inside Sales Representative

Lincare
11.2024 - Current

Call Center Customer Service Representative

Aspen Media
05.2023 - 11.2024

Sales Associate

Super Target Store
10.2022 - 01.2025

Cook

Superlo Foods
07.2022 - 11.2022

Cook

Aramark
08.2021 - 10.2022

Delivery Driver

KoolShot Expedite
01.2021 - 05.2021

Delivery Driver

ANON LOGISTICS, INC
11.2020 - 01.2021

Cook II

Georgia State University
01.2020 - 10.2020

Cook I

Georgia State University
08.2019 - 01.2020

Grill Cook

Aramark
11.2018 - 08.2019

High school diploma - Basic

Charleston High School

Associate - Bakery and Pastry

Auguste Escoffier School of Culinary Arts-Boulder

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