Carl Anderson
Sioux Falls,SD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Corporate Accountant
Elation Property Management
Sioux Falls, SD
05.2024 - Current
- Working with property managers on Tenant Accounts
- Assisting tenants with questions and concerns they have about their accounts
- Working with Vendors concerning any issues that may arise
- Managing Tenant accounts and correcting those set up incorrectly
Corporate Accountant
Regency Hotel Management
Sioux Falls, SD
07.2021 - 05.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Worked with Vendors on creating their accounts and sending payments for work completed.
- Managed payroll for temporary, hourly and salaried employees.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Temp Worker – PPP Loan Operator
US Bank NA
Minneapolis, MN
10.2020 - 05.2021
- Contacted clients and assisted them with their PPP loan closing.
- Reviewed forgiveness requests for completeness and identified missing documentation.
- Successfully closed out an average of 100 PPP loans per month.
- Managed pipeline for originated loans through closing and complete required management reports.
Cashier & Electronics Associate
Walmart Supercenter
Mankato, MN
05.2013 - 10.2020
- Provided each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Training in new associates on proper electronics department procedures and operations.
- Running the photo department & providing Customer support with their photos.
Education
Bachelor of Science - Accounting
Minnesota State University
Mankato, MN05.2020
Skills
- Customer Service
- Professional Communication
- Time Management
- Self-motivated professional
- Conflict Resolution
- Data Analysis
- Accounting Processes
- Accruals and Provisions
- Customer Account Management
- Proficient with Yardi Software
- Proficient with Great Plains Software
Timeline
Corporate Accountant
Elation Property Management
05.2024 - Current
Corporate Accountant
Regency Hotel Management
07.2021 - 05.2024
Temp Worker – PPP Loan Operator
US Bank NA
10.2020 - 05.2021
Cashier & Electronics Associate
Walmart Supercenter
05.2013 - 10.2020
Bachelor of Science - Accounting
Minnesota State University
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