Carl BAJUS
Burlington,WI
Summary
Motivated professional with a strong desire to excel and succeed in an A+ management position. Committed to utilizing extensive knowledge and experience to contribute to company growth and success. Eager to advance within the organization and take on new challenges to further demonstrate dedication and drive.
Overview
23
23
years of professional experience
Work History
Store Manager
AutoZone
Lake in The Hills, IL
06.2018 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted in recruiting, hiring and training of team members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Store Manager
Toys R US
04.2014 - 05.2018
- Responsible for Front End and Back of House Operations
- Provides guidance and direction to store team in the areas of guest satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible
- Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility
- Ensures the continued fiscal success of the store, as well as the satisfaction of its guests and associates
Department Supervisor
Toys R US
04.2012 - 04.2014
- Responsible for working with, training, coaching, motivating, evaluating, coaching and counseling of Team Members on guests services, selling skills and product knowledge
- Deliver exceptional guest services, including decision making/problem solving skills for service recovery
- Subject Matter Expert on Front End Operations of the store including money counting and cashing handling, store safe procedures, sales and guest service
- Partners with Assistant and Store Management on providing feedback and input on development of department initiatives and plans
- Review sales reports and communicate results and solutions to Team Members
- Executed store opening and closing procedures and executed all safety and Asset Protection standards
Direct Sales Representative
Comcast Cable
Lake Zurich, IL
05.2011 - 01.2012
- Communicates and develops rapport with customers
- Evaluates customers' existing and potential product needs and make recommendations
- Demonstrative record of success in outbound sales environment with emphasis on business to consumer sales
- Possesses impeccable communication, organizational, and people skills, as well as strong customer service skills
Maintenance Technician
Itasca School District #10
06.2005 - 08.2005
- Provided seasonal custodial support by helping to clean and maintain safety standards of school buildings in the district
- Provided assistance by painting rooms and re-arrange classroom furniture where needed
Sales Associate
Toys R US
Bloomingdale, IL
11.2001 - 08.2005
- Interacted heavily with all guests on the sales floor and at the cash register in order to meet daily sales goals
- Utilized the company’s selling approached to create and enriched guest experience
- Assisted with merchandising related process and procedures including properly merchandised sales floor, aisle replenishment, overstocks and perimeters merchandised per procedure, and control re-shop from the sales floor
- Partnered with Department Supervisors and Store Management to develop talent and organization knowledge for future opportunities
Maintenance Technician
Itasca School District #10
06.2001 - 08.2001
- Provided seasonal custodial support by helping to clean and maintain safety standards of school buildings in the district
- Provided assistance by painting rooms and re-arrange classroom furniture where needed
Education
Electronic Engineering
DEVRY UNIVERSITY
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Inventory Management
- POS Systems
- Goals and performance
- Team Building and Leadership
- Operations Management
- Supply Ordering
Timeline
Store Manager
AutoZone
06.2018 - Current
Assistant Store Manager
Toys R US
04.2014 - 05.2018
Department Supervisor
Toys R US
04.2012 - 04.2014
Direct Sales Representative
Comcast Cable
05.2011 - 01.2012
Maintenance Technician
Itasca School District #10
06.2005 - 08.2005
Sales Associate
Toys R US
11.2001 - 08.2005
Maintenance Technician
Itasca School District #10
06.2001 - 08.2001
Electronic Engineering
DEVRY UNIVERSITY