Experienced data center technician with over 5 years of Google Data Center experience. Excellent reputation for problem resolution, open communication, and team building.
Overview
13
13
years of professional experience
Work History
Data Center Technician
Modis At Google Data Centers
Moncks Corner, SC
01.2020 - Current
Supported teammates performing crisis management during critical situations, natural disasters, and major service outages.
Assisted in diagnosing and preventative maintenance of hardware.
Installed and maintained hardware. As well as, identified and reported problem devices and replaced defective parts.
Recorded received products into database using asset tags information, product manufacturer, model and serial number.
Trained and mentored new teammates - providing continual assistance throughout their tenure.
Sales Consultant
Parks Chevrolet
Huntersville, NC
09.2019 - 12.2019
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Owner/Operator
Carl Collins Photography
Summerville, SC
01.2012 - 12.2019
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Digitally edited photos to enhance appearance.
Photographed high-quality images for various print and digital projects.
Leveraged camera gear and equipment to express creative vision.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Managed day-to-day business operations.
Material Handler Team Lead
XPO Logistics
Moncks Corner, SC
09.2017 - 03.2019
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and fast-paced atmosphere.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Photographer
Bella Baby Photography
Charlotte, NC
04.2015 - 01.2016
Digitally edited photos to enhance appearance.
Worked directly with clients and newborns, as well as, upheld HIPAA laws and patient confidentiality.
Kept to strict deadlines and managed all sales, processing, and ordering.
Trained New Employees
Education
Some College (No Degree) - Biology
Forsyth Technical Community College
Winston-salem, NC
High School Diploma -
West Forsyth High School
Clemmons, NC
06.2008
Skills
Microsoft Office
Google Applications
Windows - Mac OS - Linux
Data Center Hardware and Networking Knowledge
CPR Trained
OSHA Standards
Critical Thinking
Troubleshooting and problem resolution
Team Relations
Timeline
Data Center Technician
Modis At Google Data Centers
01.2020 - Current
Sales Consultant
Parks Chevrolet
09.2019 - 12.2019
Material Handler Team Lead
XPO Logistics
09.2017 - 03.2019
Photographer
Bella Baby Photography
04.2015 - 01.2016
Owner/Operator
Carl Collins Photography
01.2012 - 12.2019
Some College (No Degree) - Biology
Forsyth Technical Community College
High School Diploma -
West Forsyth High School
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