Carl Cooper
Memphis,TN
Summary
Skilled Wire Technician with extensive experience in network troubleshooting, installation, and repair of telecommunications systems. Proven ability to effectively communicate technical information and deliver exceptional customer service.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Wire Technician
AT&T
Memphis, Tennessee
04.2017 - Current
- Installed and repaired telecommunications wiring for residential and commercial customers.
- Conducted troubleshooting to identify service issues and resolve connectivity problems.
- Installed and repaired distribution racks and cables.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
- Ran wires between components and to outside cable systems.
- Verified proper installation of outlets with test equipment such as a multimeter or tone generator and probe set.
Trainer
Air Force Reserves
Montgomery, Alabama
07.2012 - Current
- Monitored, evaluated and recorded training activities or program effectiveness.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained up-to-date knowledge of industry trends and best practices.
- Trained new staff on company policies and customer service standards.
- Maintained inventory of supplies and reordered items as needed.
- Worked with cross-functional teams to achieve goals.
Transportation Security Officer
TSA
Memphis, Tennessee
09.2023 - 09.2024
- Monitored passenger screening procedures to ensure compliance with security regulations.
- Inspected baggage and personal items for prohibited items and security threats.
- Coordinated with law enforcement to address potential security incidents effectively.
- Utilized screening technology to detect and identify potential hazards in luggage.
- Maintained knowledge of current aviation security standards and best practices.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Education
Associate of Science - Computer Science
Southwest Tennessee Community College
Memphis, TNSkills
- Network troubleshooting
- Equipment maintenance
- Customer service
- Technical training
- Data analysis
- Software installation
- Effective communication
- Cable installation
- Network configuration
- Telecommunications
Certification
CompTIA Security+ Certification
Timeline
Transportation Security Officer
TSA
09.2023 - 09.2024
Wire Technician
AT&T
04.2017 - Current
Trainer
Air Force Reserves
07.2012 - Current
Associate of Science - Computer Science
Southwest Tennessee Community College