Carl Dugas
Pearl River,LA
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
25
25
years of professional experience
Work History
IT Support Specialist
Louisiana's 1st Choice Auto Auction/EBlock
08.2006 - 08.2023
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Managed backup and recovery of data assets to safeguard system availability.
- Monitored systems in operation and quickly troubleshot errors.
Fry Cook
Schaeffer Seafood Restaurant
06.1998 - 03.2004
- Cleaned, stocked, and restocked workstations and display cases.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Read food order slips or received verbal instructions to properly prepare and cook food.
Education
High School Diploma -
Chalmette High
Chalmette, LA05.1974
Skills
- Helpdesk Call Support
- Backup and Recovery
- Software and Hardware Implementation
- Wireless Area Networking
Woodwork
Bird houses and wind chimes.
Timeline
IT Support Specialist
Louisiana's 1st Choice Auto Auction/EBlock
08.2006 - 08.2023
Fry Cook
Schaeffer Seafood Restaurant
06.1998 - 03.2004
High School Diploma -
Chalmette High
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