Shanice Choute
Miami Gardens,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-oriented individual with a passion for continuous learning and innovation.Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Sunstate Security
Miami, FL
08.2024 - 03.2025
- Managed lost and found items, ensuring safe return to rightful owners.
- Assisted with special projects related to security operations such as conducting background checks on new hires.
- Identified potential security risks and recommended measures to management.
- Responded to alarms and investigated disturbances promptly and effectively.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Searched bags manually to identify prohibited items and contraband.
- Trained new security personnel on standard operating procedures and emergency protocols.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Developed plans for responding quickly and efficiently in case of an emergency situation.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Front Desk Receptionist
701 brickell
Miami, FL
11.2022 - 04.2024
- Used company badging system to create badges for new employees and visitors.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Explained policies and procedures to visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Managed company calendar and scheduled events.
- Greeted customers warmly and made them feel welcome.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Front Desk Receptionist
SZS Services
Miami, FL
05.2019 - 09.2023
- Handled incoming and outgoing mail and packages.
- Completed basic bookkeeping and document filing.
- Maintained a clean and organized reception area to uphold company image.
- Handled sensitive information in a confidential manner.
- Scheduled space or equipment for special programs, meetings and conferences.
- Coordinated maintenance requests for office equipment and facilities.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
William H Turner Technical Arts High School
Miami, FL06-2023
Skills
- Problem solving
- Customer service
- Team collaboration
- Communication skills
- Conflict resolution
- Emergency response
- Employee assistance
- Teamwork
- Telephone operations
- Data entry
- Time management
- Guest relations
- Researching skills
- Listening skills
- Customer assistance and interaction
Languages
English
Professional
Creole
Professional
Certification
- CPR
- MedTech
- CMAA
Timeline
Unarmed Security Officer
Sunstate Security
08.2024 - 03.2025
Front Desk Receptionist
701 brickell
11.2022 - 04.2024
Front Desk Receptionist
SZS Services
05.2019 - 09.2023
High School Diploma -
William H Turner Technical Arts High School
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