Carl Fletcher
Manhattan
Summary
Seasoned General Merchandiser with robust experience in managing product placement, inventory control, and purchasing. Bring strong skills in visual merchandising, trend forecasting and vendor negotiation. Demonstrated ability to drive sales through strategic merchandising plans. Displayed initiative in previous roles by implementing innovative display techniques that boosted customer engagement.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
General Merchandiser
Target
Manhattan
10.2020 - Current
- Managed product displays to enhance customer engagement and sales.
- Collaborated with team members to optimize inventory levels and stock placement.
- Ensured compliance with company safety and operational policies during daily tasks.
- Trained new staff on merchandising standards and customer service protocols.
- Conducted regular inventory audits to maintain accurate stock records and availability.
- Assisted in the execution of promotional events to attract customer interest.
- Resolved customer inquiries and issues to ensure positive shopping experiences.
- Organized product displays in retail stores according to company guidelines.
Retail sailed consultant
Samsung USA
Cherry Hill
08.2013 - 01.2020
- Led cross-functional teams to implement strategic projects across various business units.
- Developed comprehensive reports to analyze market trends and inform decision-making.
- Facilitated workshops to gather stakeholder insights and align project goals effectively.
- Managed client relationships, ensuring satisfaction and understanding of service offerings.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Engaged customers to understand their needs and recommend suitable products.
- Participated in training sessions to improve product knowledge and sales techniques.
Assistant Store Manager
RadioShack
Voorheesville
11.2008 - 01.2016
- Assisted in managing daily store operations and staff scheduling.
- Activating cellphones on AT&T , Verizon T-Mobile network.
- Trained new employees on customer service protocols and sales techniques.
- Implemented effective merchandising strategies to enhance product visibility.
- Monitored inventory levels and coordinated stock replenishment efforts.
- Conducted sales analysis to identify trends and adjust strategies accordingly.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained inventory by checking merchandise to determine levels.
- Supported sales team members to drive growth and development.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL 01.2017 - 01.2019
Bachelor of Computer Science - Software Engineering
Cayman Islands Community College
Cayman islands 05.1997 - 01.1999
Skills
- Visual merchandising
- Inventory management
- Sales analysis
- Customer service
- Staff training
- Problem solving
- Leadership skills
- Decision-making
- Work area maintenance
Accomplishments
- Exceed sale expectations
- Drive sales
- Meet daily sales goal
- Achieved recognition
Timeline
General Merchandiser
Target
10.2020 - Current
Associate of Arts - Business Administration
American InterContinental University
01.2017 - 01.2019
Retail sailed consultant
Samsung USA
08.2013 - 01.2020
Assistant Store Manager
RadioShack
11.2008 - 01.2016
Bachelor of Computer Science - Software Engineering
Cayman Islands Community College
05.1997 - 01.1999