Branndon Cervantes
North Salt Lake
Summary
Dedicated professional with strong work ethic and extensive experience in retail environments. Proven track record in customer service, quality assurance, and inventory management. Expertise in visual merchandising and maintaining organized storage areas. Demonstrated ability to enhance team performance and drive sales through effective communication and strategic product placement.
Overview
4
4
years of professional experience
Work History
General Merchandiser
Target
North Salt Lake
09.2023 - 06.2025
- Assisted customers in locating products and answering inquiries.
- Stocked shelves with merchandise and ensured displays were visually appealing.
- Maintained inventory accuracy through regular counts and system updates.
- Collaborated with team members to set up promotional displays and seasonal items.
- Monitored product quality and removed damaged items from sales floor.
- Implemented safety protocols to ensure a safe shopping environment for customers.
- Trained new team members on store policies and operational procedures.
- Organized product displays in retail stores according to company guidelines.
- Resolved any customer complaints or disputes regarding merchandise returns or refunds.
Warehouse Worker
United Parcel Service, UPS
Salt Lake City
11.2024 - 05.2025
- Received and organized incoming shipments efficiently on delivery days.
- Maintained accurate inventory records using warehouse management software.
- Assisted team members in loading and unloading trucks safely and quickly.
- Conducted regular inspections of equipment to ensure safe operation standards.
- Sorted products for storage or shipment, following established guidelines.
- Collaborated with coworkers to meet daily production goals effectively.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
Kitchen Staff Member
Maxwells Pizza
Salt Lake City
10.2021 - 08.2024
- Prepared ingredients following safety and sanitation guidelines.
- Assisted chefs with meal preparation and cooking tasks.
- Maintained cleanliness of kitchen equipment and workstations.
- Stocked inventory and organized supplies for easy access.
- Collaborated with team to ensure efficient kitchen operations.
- Maintained cleanliness of work areas throughout shift.
- Cleaned and sanitized frequently to maintain health code standards.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Developed customer service policies and procedures.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Provided excellent customer service in a friendly manner.
- Resolved customer service issues in an efficient manner.
- Greeted patrons and provided excellent customer service.
Education
High School Diploma -
Horizonte Instruction And Training Center
Salt Lake City, UT05-2024
Some College (No Degree) - Radiology Tech
Salt Lake Community College
Salt Lake City, UTSkills
- Inventory management
- Visual merchandising
- Customer service
- Safety compliance
- Team training
- Supply chain coordination
- Problem resolution
- Equipment operation
- Organizational skills
- Collaborative teamwork
- Product knowledge
- Team coordination
- Analytical thinking
- Warehouse operations
- Packing and shipping
- Retail merchandising
- Self motivation
- Problem-solving
- Active listening
- Adaptability
- Team building
- Safety methods
- Goal setting
- Adaptability and flexibility
- Critical thinking
- Multitasking
Languages
Spanish
Limited
Timeline
Warehouse Worker
United Parcel Service, UPS
11.2024 - 05.2025
General Merchandiser
Target
09.2023 - 06.2025
Kitchen Staff Member
Maxwells Pizza
10.2021 - 08.2024
High School Diploma -
Horizonte Instruction And Training Center
Some College (No Degree) - Radiology Tech
Salt Lake Community College