Carl Hamilton
Bronx,New York
Summary
Dynamic professional with a proven track record in customer service and marketing, notably at Amazon. Excelled in enhancing client engagement and spearheading social media campaigns, demonstrating exceptional communication and multitasking skills. Achieved significant progress in client goal attainment and team leadership, showcasing an ability to solve complex problems efficiently and creatively.
Experienced with delivering compassionate support and assistance to individuals with varying needs. Utilizes effective communication and empathy to create safe and nurturing environment. Track record of managing daily activities and addressing challenging behaviors efficiently.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional Caregiver
Maauh
2025 - Current
- Provided individualized support to clients with disabilities, enhancing daily living skills.
- Assisted in developing person-centered care plans, promoting client autonomy and well-being.
- Coordinated recreational activities, fostering social engagement and community integration for clients.
- Monitored client progress and health status, ensuring timely communication with healthcare providers.
- Implemented strategies to enhance client communication skills, resulting in increased interactions and satisfaction.
- Led team meetings to discuss client needs and care strategies, facilitating collaborative problem-solving among staff.
Direct Support Professional
Profound Care
2025 - 2025
- Trained new staff on best practices in direct support, ensuring consistency in service delivery.
- Advocated for client rights and needs within community settings, strengthening access to resources.
- Led workshops on life skills development, promoting personal growth and social integration among clients.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Customer service representative
Your Of Choice Living
01.2022 - 2024
- Explored and discussed progress toward goals to assist clients.
- Coordinated or directed employee workshops, courses or training about mental health issues.
- Assisted youth in accessing housing, employment and other basic needs.
Walker
10.2017 - 02.2022
- Stayed in owner's house and pet sat to keep environment safe for pets.
- Picked up and disposed of pet waste with waste bags.
- Attended area events to promote business and provide information regarding services to potential clients.
Laborer
06.2015 - 03.2021
- Dug and filled in trenches to run electrical and drainage lines around construction sites.
- Removed waste and damaged equipment from work areas to prevent accidents.
- Utilized hand tools and machines to remove dirt, rocks and debris away from job sites.
Education
High School Diploma - undefined
schuylerville preparatory high school
The Bronx06.2021
Skills
- Active Learning
- Persuasion techniques
- Marketing knowledge
- Social media proficiency
- Leadership and teamwork
- Communication & Presentation
- Customer service
- Initiative & problem solving abilities
- Ability to multitask
- Disability awareness
- Emotional support
- Meal preparation
- Personal hygiene assistance
- Patient care
- Transportation assistance
- Community integration
- First aid and CPR
- Healthcare coordination
- Activity planning
- Self-advocacy support
- Nutrition monitoring
LANGUAGES
English
Fluent
Timeline
Customer service representative
Your Of Choice Living
01.2022 - 2024
Walker
10.2017 - 02.2022
Laborer
06.2015 - 03.2021
High School Diploma - undefined
schuylerville preparatory high school
Direct Support Professional Caregiver
Maauh
2025 - Current
Direct Support Professional
Profound Care
2025 - 2025