Carl LaChapelle
Uniondale,NY
Summary
Dynamic and results-oriented business owner with over 25 years of experience in the elevator industry, spanning across elevator maintenance, construction, project management, and business operations. Proven track record of establishing and growing successful companies, including leading a company acquisition and managing a seamless customer transition. Skilled in building and maintaining strong customer relationships, operational efficiency, and hands-on technical expertise. Adept at balancing long-term strategic business growth with day-to-day operations.
Overview
26
26
years of professional experience
Work History
Director of Maintenance
Nouveau Florida, LLC.
11.2024 - 11.2025
- - Managed the maintenance department consisting of 24 service mechanics.
- -Created elevator maintenance contracts and repair proposals from start to completion.
- - Set service routes and daily schedule for all service mechanics.
- Conducted meetings with clients and elevator consultants discussing progress and recommended upgrade options based on elevator performance.
- Review critical shutdown reports in order to schedule the area elevator adjuster to troubleshoot repeat shutdowns when needed.
Owner & Founder
Alpha Elevator, Inc.
12.2015 - 10.2024
- - Established the business, focusing on elevator installations, maintenance, modernizations, repair, testing, and violation removal.
- - Managed all aspects of the business, from initial client acquisition to service delivery.
- - Successfully sold the company, leading the customer transition process to ensure continued service excellence.
Partner
Prestige Elevator, Inc.
03.2004 - 12.2015
- - Founded and scaled the company into a leading provider of elevator maintenance and installation services across the region.
- - Managed daily operations, ensuring compliance with industry standards and safety regulations.
- - Developed and maintained strong relationships with commercial and residential clients.
- - Directed elevator installation projects from design to completion, coordinating with architects, engineers, and contractors.
- - Led a team of 40 employees, providing ongoing training and support to improve operational efficiency.
- - Oversaw financial operations, achieving consistent year-over-year revenue growth.
Elevator Apprentice / Elevator Mechanic
Nouveau Elevator Industries
03.2000 - 03.2004
- Assisted in installation and maintenance of elevator systems under supervision.
- Learned safety protocols and operational procedures for elevator servicing.
- Supported senior technicians in troubleshooting mechanical issues efficiently.
- Utilized hand tools and diagnostic equipment for repairs on various elevator models.
Education
Elevator License
NYC Department of Buildings
New York, NYSkills
- Elevator Maintenance & Repair:
- Comprehensive expertise in troubleshooting, repairing, and maintaining various elevator systems, ensuring safety and compliance
- Construction & Installation:
- Oversaw elevator installations in commercial and residential buildings, managing teams to deliver projects on time and within budget
- Project Management:
- Successfully led multiple large-scale elevator construction and modernization projects, from inception through completion, ensuring quality standards and client satisfaction
- Customer Relationship Management:
- Strong focus on building long-lasting client relationships through proactive communication and a deep understanding of customer needs
- Business Development:
- Founded and operated two companies, growing revenues through market expansion, innovative service offerings, and excellent customer service
- Team Leadership & Training:
- Experience in recruiting, training, and leading cross-functional teams to ensure operational success and foster a positive work environment
- Strategic Planning & Execution:
- Demonstrated ability to identify market trends, devise business strategies, and execute growth plans effectively
- Acquisition & Transition Management:
- Led the sale of one business, ensuring a smooth customer transition and retention, while maintaining high service levels
- Financial Management:
- Proficient in budgeting, forecasting, and cost control to ensure profitability while maintaining service quality
Timeline
Director of Maintenance
Nouveau Florida, LLC.
11.2024 - 11.2025
Owner & Founder
Alpha Elevator, Inc.
12.2015 - 10.2024
Partner
Prestige Elevator, Inc.
03.2004 - 12.2015
Elevator Apprentice / Elevator Mechanic
Nouveau Elevator Industries
03.2000 - 03.2004
Elevator License
NYC Department of Buildings