Years of Information Technology experience
Philip Lamprecht
IT Specialist/Technician
Covington,LA
Summary
Dynamic IT Specialist with a proven track record at TechneauxLOGICS, excelling in client relationship management and troubleshooting a wide range of technical issues. Skilled in hardware/software configuration and maintenance. I deliver impactful solutions while fostering collaboration and ensuring client satisfaction. Committed to enhancing operational efficiency through innovative technology implementations.
Overview
8
8
1
1
Degree
Work History
IT Specialist/Technician
TechneauxLOGICS
Lacombe, LA
08.2017 - 03.2025
- Managed client relationships, project scheduling, on-site and remote support and drafting contracts.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Responded to assistance requests from users and directed individuals through troubleshooting tasks.
- Specced out, configured, and installed new PCs and peripheral hardware for both clients and fellow staff.
- Administered and maintained in-house and client licensing for various platforms, including Microsoft (O365, Exchange, Azure), GoDaddy, Norton etc.
- Troubleshooted and resolved issues on new/unfamiliar hardware and software platforms on a regular basis.
- Assisted with building a custom cloud database application and provided ongoing administrative support for it.
- Assisted clients in understanding products, components, and systems using technical demonstrations.
- Oversaw daily performance of computer/VM systems.
- Delivered on-site and remote IT support for company personnel.
- Provided guidance on best practices for using technology resources securely.
- Maintained positive working relationship with fellow staff and management.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Assisted clients with password resets, account unlocks, and security settings adjustments.
Business Networking
BNI - Northshore Networkers
Mandeville, LA
10.2022 - 10.2024
- Attended weekly business networking meetings to drive revenue and referrals for the company.
- Represented the company and delivered both elevator pitches and detailed presentations of services to large audiences.
- Maintained working relationships with dozens of other local business owners/reps.
Advertising Representative
PreauxMOTION Media
Lacombe, LA
08.2017 - 11.2019
- Traveled to clients to install, maintain and remove numerous types of advertisements.
- Utilized graphic design software to build custom marketing materials, business cards and email signatures.
Volunteer
Volunteer Work
09.2014 - 07.2016
- Dedicated 70 hours per month in teaching and studying the Bible
- Assisted in coordination of door to door preaching territory
- Led meetings to organize groups for ministry
HVAC Assistant – Part Time
Air Creation Services
Covington, USA
09.2012 - 10.2015
- Coordinated with technicians and provided supplies per requirement
- Helped to install air conditioning unit, split unit, package unit, air handling unit, heating unit, mini split unit, etc
- Assisted technician with servicing and replacing HVAC systems
- Installed ductwork and brazing copper fittings
- Loaded, transported and unloaded material, tools, equipment and supplies
- Completed daily assignments in residential crawl space and attics
Route Delivery Assistant – Part Time
J & Son’s (Zapp’s Distributor)
Covington, USA
01.2012 - 06.2015
- Organized and stocked shelves
- Removed any outdated product and notated inventory adjustments
- Checked inventory counts and loaded truck
Survey Assistant
Survey Assistant, Freelance
Covington, USA
09.2013 - 05.2015
- Assisted surveyor in locating natural and man-made boundaries and other structures of assigned land
- Organized, maintained and set up survey equipment
- Collected and input data on handheld surveying computers
- Performed construction staking
Education
Associates Degree - Information Technology
Northshore Technical College
Bogalusa, LA 05.2016 - 05.2019
Skills
- General OS/software troubleshooting
- Microsoft Office & Azure
- General hardware troubleshooting
- Account management/administration
- Network troubleshooting
- Online database support/administration
- Workflow streamlining
- Maintaining positive working relationships with fellow staff and clients
Certification
- Microsoft Azure Fundamentals
- Customer Service
- Bluebeam Revu
Timeline
Business Networking
BNI - Northshore Networkers
10.2022 - 10.2024
IT Specialist/Technician
TechneauxLOGICS
08.2017 - 03.2025
Advertising Representative
PreauxMOTION Media
08.2017 - 11.2019
Associates Degree - Information Technology
Northshore Technical College
05.2016 - 05.2019
Volunteer
Volunteer Work
09.2014 - 07.2016
Survey Assistant
Survey Assistant, Freelance
09.2013 - 05.2015
HVAC Assistant – Part Time
Air Creation Services
09.2012 - 10.2015
Route Delivery Assistant – Part Time
J & Son’s (Zapp’s Distributor)
01.2012 - 06.2015
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