Jacob Gonzalez
Summary
Passionate and dedicated towards achieving career objectives in the Cyber Security and Information Technology arena. Extensive background rooted in competitive Esports and gaming with a keen understanding of computer systems. Eager to apply knowledge, perspective, and enthusiasm towards the ever-evolving world of IT.
Work History
Eagle Vision One
Job overview
- Conduct comprehensive pre-testing for patient eye care, including testing for visual acuity, intraocular pressures, and retinal imaging technology
- Perform tests such as corneal topography, extended visual field testing, and Dry Eye testing methodologies
- Provide patient education on optimal contact lens usage and hygiene practices
- Knowledge and practice of HIPAA compliance and regulations
- Gather adequate information from patients for Doctors, including history of present illness, social and behavioral information, and family history
- Collaborate seamlessly with seven Optometrists during routine eye exams and emergent medical appointments
- Exhibit proficiency in financial management processes relating to vision and medical billing processes
Blizzard Entertainment’s “World of Warcraft”
Job overview
PvP Gaming Expert & Consultant | 2011-2021
Skills Enhancement Coach | 2015 - 2021
PvP Class Development Consultant | 2011 - 2021
Testing and Feedback Contributions | 2011 - 2021
Editor/ Writing Contributor wowhead.com | 2015 - 2021
- Competed in LAN and online tournaments, including prestigious events such as the Arena World Championship
- Maintained top-tier rankings globally and held the rank 1 position for extended durations
- Represented esteemed sponsors and organizations, showcasing professionalism and leadership
- Provided personalized coaching and crafted efficient macros and key binds for players
- Contributed to PvP class design and participated in alpha testing programs for each World of Warcraft expansion since 2013
- Provided valuable feedback on class balancing and gameplay adjustments
Andrade's, Coyne's, Bardenay, Broken Yolk Cafe
Job overview
- Key Roles: Server, Lead Host, Lead Expo, Food Runner, Cashier
Provided customer service excellence in high-pressure environments. Ensured quality control and order accuracy as Lead Expo. Demonstrated strong communication skills by coordinating with both front and back-of-house staff to ensure a seamless dining experience.
Accomplishments: Received three awards at Bardenay Restaurant & Distillery
“Calm In the Eye of the Storm” | 2018
“Calm In the Eye of the Storm” | 2019
“Unsung Hero” | 2019
Locations:
The Broken Yolk Cafe Mission Viejo, CA 2015-2017
Bardenay Restaurant & Distillery Boise, ID 2018 - 2020
Coyne’s Restaurant & Bar Eagle, ID 2020 - 2021
Andrade’s Restaurant Boise, ID 2021 - 2022
Skills
Information Technology Skills: General understanding of the history and evolution of technology, advanced computer terminology, and concepts
Education
The Tech AcademyPortland, OR
San Juan Hills High SchoolSan Juan Capistrano, CA
Key Competencies
- Critical Thinking: Developed through problem-solving in professional gaming scenarios, Optometric Technician responsibilities, and Bootcamp coursework.
- Team Collaboration: Enhanced by working with team members and instructors during bootcamp projects and gaming tournaments.
- Adaptability: Ability to quickly learn and adapt to new technologies and environments.
- Detail-oriented: Meticulous approach to tasks, ensuring accuracy and thoroughness.
- Leadership: Demonstrated in gaming environments and Optometric Technician experiance.
- Customer Service Excellence: Strong background in providing excellent customer service in high-pressure environments.
- Operational Efficiency: Streamlining processes and improving efficiency in both technical and customer service roles.
- Time Management: Effectively managing time to balance professional gaming, bootcamp coursework, and job responsibilities.
Similar Profiles
Rosalia ScadutoRosalia Scaduto
Optometric Technician at Eagle Vision OneOptometric Technician at Eagle Vision One
Michael PughMichael Pugh
Camera Operator at Eagle Vision ( ESPN)Camera Operator at Eagle Vision ( ESPN)
Robinpreet SinghRobinpreet Singh
Security Officer at Eagle Vision SecuritySecurity Officer at Eagle Vision Security
CLAIRE S. WESTERGARDCLAIRE S. WESTERGARD
Nanny at Private Family ClientNanny at Private Family Client
Darin DanielsDarin Daniels
Assembler at 84 Lumber CompanyAssembler at 84 Lumber Company