Jacob Gonzalez
Summary
Passionate and dedicated towards achieving career objectives in the Cyber Security and Information Technology arena. Extensive background rooted in competitive Esports and gaming with a keen understanding of computer systems. Eager to apply knowledge, perspective, and enthusiasm towards the ever-evolving world of IT.
Work History
Eagle Vision One
Job overview
- Conduct comprehensive pre-testing for patient eye care, including testing for visual acuity, intraocular pressures, and retinal imaging technology
- Perform tests such as corneal topography, extended visual field testing, and Dry Eye testing methodologies
- Provide patient education on optimal contact lens usage and hygiene practices
- Knowledge and practice of HIPAA compliance and regulations
- Gather adequate information from patients for Doctors, including history of present illness, social and behavioral information, and family history
- Collaborate seamlessly with seven Optometrists during routine eye exams and emergent medical appointments
- Exhibit proficiency in financial management processes relating to vision and medical billing processes
Blizzard Entertainment’s “World of Warcraft”
Job overview
PvP Gaming Expert & Consultant | 2011-2021
Skills Enhancement Coach | 2015 - 2021
PvP Class Development Consultant | 2011 - 2021
Testing and Feedback Contributions | 2011 - 2021
Editor/ Writing Contributor wowhead.com | 2015 - 2021
- Competed in LAN and online tournaments, including prestigious events such as the Arena World Championship
- Maintained top-tier rankings globally and held the rank 1 position for extended durations
- Represented esteemed sponsors and organizations, showcasing professionalism and leadership
- Provided personalized coaching and crafted efficient macros and key binds for players
- Contributed to PvP class design and participated in alpha testing programs for each World of Warcraft expansion since 2013
- Provided valuable feedback on class balancing and gameplay adjustments
Andrade's, Coyne's, Bardenay, Broken Yolk Cafe
Job overview
- Key Roles: Server, Lead Host, Lead Expo, Food Runner, Cashier
Provided customer service excellence in high-pressure environments. Ensured quality control and order accuracy as Lead Expo. Demonstrated strong communication skills by coordinating with both front and back-of-house staff to ensure a seamless dining experience.
Accomplishments: Received three awards at Bardenay Restaurant & Distillery
“Calm In the Eye of the Storm” | 2018
“Calm In the Eye of the Storm” | 2019
“Unsung Hero” | 2019
Locations:
The Broken Yolk Cafe Mission Viejo, CA 2015-2017
Bardenay Restaurant & Distillery Boise, ID 2018 - 2020
Coyne’s Restaurant & Bar Eagle, ID 2020 - 2021
Andrade’s Restaurant Boise, ID 2021 - 2022
Skills
Information Technology Skills: General understanding of the history and evolution of technology, advanced computer terminology, and concepts
Software Development: Basic understanding of software development fundamentals, including creating a personal portfolio website and setting up a hosted web server
Coding Skills: Entry-level knowledge of HTML, CSS, Bootstrap, Angular, React, JavaScript, Nodejs, and Python Hands-on experience with Visual Studio Code editor
Version Control: Fundamental understanding of version control concepts with hands-on experience using Git, GitHub, Git Bash, and Linux OS
Hardware Knowledge: Basic understanding of electricity, batteries, cables, internal hardware components, hardware vulnerabilities, and troubleshooting methodologies
Networking Basics: Basic knowledge of networking fundamentals, terminologies, technologies, and hands-on experience with IP address troubleshooting tools
Hardware & Network Security: Basic understanding of hacking fundamentals, security best practices, network attacks, detection methods, and mitigation techniques
System Administration: Basic understanding of Linux OS system administration, Windows OS configuration, BitLocker, and TPM
Web Development & Security: Basic knowledge of front-end security practices, JavaScript security best practices, and hands-on experience with secure web app development using Nodejs, Expressjs, and Angular
Back-End Development: Hands-on experience with Nodejs runtime, package management, and server environment coding
SQL: Basic understanding of SQL language, syntax, and hands-on experience with Microsoft SQL Server Express
Education
The Tech AcademyPortland, OR
San Juan Hills High SchoolSan Juan Capistrano, CA
Key Competencies
- Critical Thinking: Developed through problem-solving in professional gaming scenarios, Optometric Technician responsibilities, and Bootcamp coursework.
- Team Collaboration: Enhanced by working with team members and instructors during bootcamp projects and gaming tournaments.
- Adaptability: Ability to quickly learn and adapt to new technologies and environments.
- Detail-oriented: Meticulous approach to tasks, ensuring accuracy and thoroughness.
- Leadership: Demonstrated in gaming environments and Optometric Technician experiance.
- Customer Service Excellence: Strong background in providing excellent customer service in high-pressure environments.
- Operational Efficiency: Streamlining processes and improving efficiency in both technical and customer service roles.
- Time Management: Effectively managing time to balance professional gaming, bootcamp coursework, and job responsibilities.