Carl Lehner
Coos Bay,OR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales and automotive industry. Solid team player with outgoing, positive demeanor and proven skills in fostering repeat business with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Auto Mechanic
Metric Motorworks
Coos Bay, OR
12.2023 - Current
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
Sales and Service Manager
Les Schwab Tires
Aurora, CO
12.2015 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Valet
Len Lyall Chevrolet
Aurora, CO
05.2014 - 11.2015
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Consistently received positive feedback from both guests and supervisors, reinforcing a commitment to providing exceptional service in the valet role.
Education
Cherokee Trail High School
Aurora, CO05.2014
Skills
- Problem-solving abilities
- Negotiation
- Active Listening
- Computer Proficiency
- Customer Service
- Critical Thinking
- Staff Training
- Sales expertise
- Account Management
Timeline
Auto Mechanic
Metric Motorworks
12.2023 - Current
Sales and Service Manager
Les Schwab Tires
12.2015 - 12.2023
Valet
Len Lyall Chevrolet
05.2014 - 11.2015
Cherokee Trail High School