Carl Oscar

Ambitious IT Technician consistently exceeds client expectations by proactively tracking and resolving faults and complaints. Accurately triages and delegates all incoming tickets. Confirms either personal resolution or correct assignment of each and every customer issue. Tireless IT Technician committed to supporting customer satisfaction with response times, resolution acceptance and communication. Amiable provider of invaluable services needed to keep businesses up and running. Versed in replacing and repairing damaged hardware and upgrading and installing anti-virus software. Personable and dedicated Customer Service Representative with extensive experience in organized industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic Computer Technician proudly offering over 1 years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting.

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