Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Carl Ravenell

Yeadon,PA

Summary

Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

LLV Messenger

Brinks Armored
11.2024 - Current
  • Documented details about delivery times, problems, and special circumstances.
  • Cultivated positive working relationships with clients through professional communication and prompt service.
  • Collected payments, signatures and new deliveries.
  • Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.

Customer Service Representative

Internal Revenue Service
08.2022 - Current
  • Assisted taxpayers effectively.
  • Answered phone and assisted taxpayers with changes
  • Maintained up-to-date knowledge of customer accounts
  • Created customer appointments

Cashier/ Food Service Worker

Children's Hospital of Philadelphia
02.2017 - 03.2017
  • Managed food preparation and service operations.
  • Excellent Customer service
  • Organized inventory efficiently.
  • Handled cash operations with precision.

EMT-B

Success America
08.2014 - 02.2017
  • Ensured timely medical transport for individuals of all ages.

Electronics Associate

Walmart
01.2012 - 08.2014
  • Customer service
  • Photo printing
  • Knowledge of products
  • Cashier and cash handling

Merchandiser

Total Wine & More
  • Maintained cleanliness and orderliness of assigned areas.
  • Processed customer payments accurately.
  • Elevated service quality.

Transitional Employee Mail Carrier

United States Postal Service
01.2008 - 01.2009
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
  • Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
  • Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.

General Maintenance Technician

Goodyear
11.2005 - 01.2008
  • Assisted customers in understanding their vehicle''s maintenance requirements, promoting preventative care measures.
  • Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
  • Boosted overall shop efficiency by maintaining clean workspaces and properly disposing of hazardous materials according to regulations.
  • Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.

Education

High School Diploma - General

Penn Wood High School
Lansdowne, PA
06.2005

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Body armor usage
  • Report writing
  • Incident documentation
  • De-escalation techniques
  • Firearms proficiency

Certification

Act 235

Timeline

LLV Messenger

Brinks Armored
11.2024 - Current

Customer Service Representative

Internal Revenue Service
08.2022 - Current

Cashier/ Food Service Worker

Children's Hospital of Philadelphia
02.2017 - 03.2017

EMT-B

Success America
08.2014 - 02.2017

Electronics Associate

Walmart
01.2012 - 08.2014

Transitional Employee Mail Carrier

United States Postal Service
01.2008 - 01.2009

General Maintenance Technician

Goodyear
11.2005 - 01.2008

Merchandiser

Total Wine & More

High School Diploma - General

Penn Wood High School

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Carl Ravenell