Carl Sykes
Minneapolis,MN
Overview
11
11
years of professional experience
Work History
Retention and loyalty agent
Xfinity
Saint Paul
05.2013 - 05.2017
- Remote work
- Retaining customers
- Offering new lines of business and product upgrades
- Account disconnect
- Defusing escalated
- Supplied sales and marketing support to sales force of Number sales reps.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Implemented pricing strategies, marketing and account management plans.
Medical Aslemby Agent
Boston Scientific
Maple Grove, MN
05.2017 - 05.2019
- Developed new business and managed new and existing clients.
- Developed expertise across various lines of insurance products, enabling informed advice and guidance for clients seeking comprehensive coverage solutions.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Conducted regular audits of DME inventory to identify gaps and opportunities for improvement.
- Implemented quality control measures to maintain compliance with industry standards and regulations.
- Instructed healthcare staff about use and care of biomedical equipment.
- Organized medical equipment inventory, ensuring proper function and accessibility when needed.
- Conducted regular evaluations of medical equipment, identifying necessary upgrades or replacements before issues arose that could impact patient care.
Medical Assembler
Donnatelle
New Brighton, MN
05.2019 - Current
- Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
- Supported continuous improvement initiatives by participating in regular team meetings and offering constructive feedback.
- Managed inventory levels effectively, ordering supplies as needed to maintain an efficient workflow.
- Maintained a clean and organized workspace, adhering to strict sterilization procedures for optimal safety.
- Mixed pigments to match patients' skin coloring according to formulas and applied mixtures to orthotic or prosthetic devices.
- Operated various equipment and machinery safely while maintaining compliance with all safety regulations and protocols.
- Ensured accurate documentation of all assembly processes, adhering to strict record-keeping requirements for regulatory compliance.
- Maintained supply inventory by checking stock to determine inventory level.
- Enhanced product quality by assembling medical devices with precision and adherence to strict guidelines.
- Assisted with troubleshooting equipment malfunctions or process issues, collaborating with the team to implement effective resolutions quickly.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Visual arts
MCTC
Minneapolis, MN05.2026
Highschool Diploma -
VOA Pheonix
Minneapolis, MN05.2011
Skills
Manufacturing
Hand-Eye Coordination
Experienced in QA
Stress Tolerance
Packaging and Labeling
Training and mentoring
Product Assembly
Adhesive Application
Component inspection
Microscope knowledge
Product Testing
Sterilization methods
Good Manufacturing Practices
Production line background
Parts Assembly
Process Validation
Quality Inspections
Testing and inspection
Component identification
Microscope Usage
Cleanroom procedures
Reliability
Adaptability and Flexibility
Problem-Solving
Additional Information
I look forward to an interview with you
Timeline
Medical Assembler
Donnatelle
05.2019 - Current
Medical Aslemby Agent
Boston Scientific
05.2017 - 05.2019
Retention and loyalty agent
Xfinity
05.2013 - 05.2017
Visual arts
MCTC
Highschool Diploma -
VOA Pheonix