Summary
Overview
Work History
Skills
Timeline
Manager

Carl Thomas

Terre Haute,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven skills in enhancing productivity with forward-thinking leadership bringing 8 + years of experience in Management and Customer service

Overview

13
13
years of professional experience

Work History

Manager

Habibi Cafe
Houston , Texas
02.2020 - 03.2022
  • Developed and maintained relationships with customers and suppliers through account development.
  • Increased sales by 10%
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.

Bartender

Buffalo Wild Wings
Houston , Texas
01.2018 - 01.2022
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Frozen Paradise
Houston, Texas
04.2017 - 06.2021
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Taught employees bar sales techniques, resulting in higher profits.

Operator

North American lightning
Houston , Texas
08.2018 - 09.2019
  • Conducted inspection of in-process or finished product.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Utilized blueprints and schematics to position machinery and meet product specifications.
  • Loaded, unloaded and transported heavy materials to designated warehouse locations.
  • Operated trucks, forklifts and other industrial vehicles to transport equipment and products.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed quality checks to identify finish discrepancies.

Operator

Grocery Supply
Houston , Texas
12.2016 - 12.2018
  • Conducted inspection of in-process or finished product.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Assisted with equipment startups and machine installation tasks.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Loaded, unloaded and transported heavy materials to designated warehouse locations.
  • Operated trucks, forklifts and other industrial vehicles to transport equipment and products.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.

Skills

  • Sales Activities
  • Quality Standards
  • Project Management
  • Customer Service
  • Administration and Reporting
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Time Management
  • Guest Satisfaction
  • Guest Engagement

Timeline

Manager

Habibi Cafe
02.2020 - 03.2022

Operator

North American lightning
08.2018 - 09.2019

Bartender

Buffalo Wild Wings
01.2018 - 01.2022

Bartender

Frozen Paradise
04.2017 - 06.2021

Operator

Grocery Supply
12.2016 - 12.2018

Similar Profiles

CREATE PROFILE
Carl Thomas