CARL T. WILLIAMS
Hendersonville,TN
Summary
Knowledgeable Automotive Manager with solid background in managing used vehicle sales teams and driving business growth. Proven track record in increasing sales volume and improving customer satisfaction. Demonstrated leadership and negotiation skills, fostering collaborative work environment and ensuring seamless operations. Track record of leveraging negotiation skills and market knowledge to optimize sales performance and team efficiency. Effective at fostering collaboration and adapting to changing market needs, ensuring consistent achievement of sales targets. Recognized for integrity and reliability in all business dealings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate
Hallmark Hyundai
01.2025 - Current
Used Car Manager
Action Nissan
2024 - 2024
- Responsible for overseeing all used vehicle inventory including appraisals, purchases, managing and training sales staff.
General Manager
Hays Nissan of Rivergate
01.2013 - 01.2023
- Responsible for overseeing all sales operations for the dealership, including all deals, approving financing and trade-in evaluation. Maintaining used inventory for retail and wholesale. Developing and maintaining a market strategy. Successfully recruiting and training sales professionals. Managing promotions and long term customer relations. Coordinating operations of the Service Department.
General Sales Manager
Rivergate Toyota
01.2012 - 01.2013
- Responsible for all day to day sales operations from the beginning to completion of deals. Managed trained, and mentored all new and used sales managers and sales associates. Developed standards for increasing customer relations. Developed the marketing initiatives.
General Manager
Hays Nissan of Rivergate
01.2009 - 01.2012
- Responsible for overseeing all sales operations for the dealership, including all deals, approving financing and trade-in evaluation. Maintaining used inventory for retail and wholesale. Developing and maintaining a market strategy. Successfully recruiting and training sales professionals. Managing promotions and long term customer relations. Coordinating operations of the Service Department.
General Sales Manager
Rivergate Toyota
01.2005 - 2009
- Responsible for all day to day sales operations from the beginning to completion of deals. Managed trained, and mentored all new and used sales managers and sales associates. Developed standards for increasing customer relations. Developed the marketing initiatives.
General Sales Manager
Crest Honda
01.2005 - 01.2005
- Responsible for all aspects of sales operations including managing and training all sales personnel.
Certified Used Car Manager
Rivergate Toyota
01.2001 - 01.2005
- Responsible for managing a team for all used car sales. Strategized on merchandising and increasing customer satisfaction. Maintained and managed certified used car inventory.
Used Car Manager
Rivergate Toyota
01.1990 - 01.2001
- Responsible for managing and maintaining the used car inventory, including coordinating advertising and car refurbishment.
Sales Associate
Rivergate Toyota
01.1988 - 01.1990
Sales Associate/ Used Car Manager
Tom Bannen Chevrolet
01.1984 - 01.1988
Education
Austin Peay University
Clarksville, TnJC Penney High School
Hamilton, MoSkills
- Reynolds & Reynolds
- ADP, E-Lead, E-Car list, V-Auto, CDK
- Microsoft Word
- Customer service
Certification
Nissan Executive Manager Training
Toyota General Manager Training
Toyota Management Decision & Staffing Training
Timeline
Sales Associate
Hallmark Hyundai
01.2025 - Current
General Manager
Hays Nissan of Rivergate
01.2013 - 01.2023
General Sales Manager
Rivergate Toyota
01.2012 - 01.2013
General Manager
Hays Nissan of Rivergate
01.2009 - 01.2012
General Sales Manager
Rivergate Toyota
01.2005 - 2009
General Sales Manager
Crest Honda
01.2005 - 01.2005
Certified Used Car Manager
Rivergate Toyota
01.2001 - 01.2005
Used Car Manager
Rivergate Toyota
01.1990 - 01.2001
Sales Associate
Rivergate Toyota
01.1988 - 01.1990
Sales Associate/ Used Car Manager
Tom Bannen Chevrolet
01.1984 - 01.1988
Used Car Manager
Action Nissan
2024 - 2024
Austin Peay University
JC Penney High School
Military Veteran
United States Army, Fort Campbell, Ky.
Honorable Discharge
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