Carl Woods
Snellville,Georgia
Summary
I am looking to obtain a position utilizing my retail management and operation skills. I am a detailed, goal oriented individual with high expectations. I am organized, extremely motivated, dedicated, and dependable as well as a team player. I am highly capable of working in a fast-paced environment, multi-tasking my duties to accomplish my daily goals. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
25
25
years of professional experience
Work History
Team Leader
Dicks Sporing Goods
Loganville, GA
02.2024 - Current
- Motivated team members through recognition programs and performance-based incentives.
- Organized client meetings to provide project updates.
- Reviewed completed work to verify consistency, quality, and conformance.
Sales Representative
The Good Feet Store
Snellville, GA
05.2023 - 09.2023
- Produced sales documents, finalized deals and filed records.
- Coordinated with other departments to ensure timely delivery of orders.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Relationship Banker
Truist Bank
Grayson, GA
08.2022 - 05.2023
- Conducted comprehensive financial needs assessments to offer tailored banking products and services.
- Entered new account information into computers and filed related forms and other documents.
Freight Flow Lead-Key Carrier
Dick’s Sporting Goods
Loganville, GA
02.2015 - 08.2022
- Handles incoming phone calls
- Unloading incoming trucks
- Organizes truck freight for back stock
- Processes truck freight to the sales floor
- Maintains customer service
- Submits facility work orders as necessary
- Adjusts employee’s time when necessary
- Opens/closes store operations
- Maintains daily deposits/safe count
- Assists store manager/assistant manager
- Performs cashier duties
- Ships online orders
- Sends/Receives incoming store transfers/drop shipments
- Processes store claims & defectives
- Setting game plans and planograms to NOW business
- Conducted daily freight flow meetings to discuss issues related to product flow and backroom processes.
- Verified loads against shipping papers, noting in writing any overages, shortages or damages.
- Collaborated with supervisors to identify improvements in shipping and receiving processes.
Store Manager
Hibbett Sports
03.2012 - 02.2015
- Handled incoming phone calls
- Interviewed potential new employees
- Trained new employees
- Opened/closed store operations
- Maintained customer service
- Maintained daily deposits/safe count
- Performed cashier duties
- Set visual marketing
- Unloaded incoming trucks
- Processed incoming trucks
Receiving Manager
Nike Factory Store
09.2009 - 03.2012
- Unloaded incoming trucks
- Processed incoming trucks
Senior Team Leader
Target
07.2000 - 08.2009
- Team sports lead
- Toy department lead
- Assisted in electronics
- Receiving lead
- Grocery team lead
Education
Bachelor of Science - Criminal Justice
Bluefield College
06.2005
Skills
- Windows
- MS Outlook
- MS Excel
- MS Word
- Administration
- Communication and public relation
- Customer service
- Complaint resolution
- Mentoring
- Coaching
- Attention to detail
- Staff training
- Team building
- Loss prevention
- Flexible schedule
- Verbal and written communication
- Task delegation
- Work planning
- Teamwork and collaboration
- Goal setting
- Leadership
- Coaching and mentoring
Timeline
Team Leader
Dicks Sporing Goods
02.2024 - Current
Sales Representative
The Good Feet Store
05.2023 - 09.2023
Relationship Banker
Truist Bank
08.2022 - 05.2023
Freight Flow Lead-Key Carrier
Dick’s Sporting Goods
02.2015 - 08.2022
Store Manager
Hibbett Sports
03.2012 - 02.2015
Receiving Manager
Nike Factory Store
09.2009 - 03.2012
Senior Team Leader
Target
07.2000 - 08.2009
Bachelor of Science - Criminal Justice
Bluefield College
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